Reports To: IT Configuration Manager

Location: Dublin or Reading however regular travel to Dublin will be a requirement of this role

The Software Asset Analyst is responsible for managing a detailed license inventory of Primark’s organisation and applying the information gathered in making the best decision concerning IT-related purchases, negotiations, true-ups and license compliance.

Responsibilities:

Perform daily and long-term operational and strategic management of inhouse software

Plan, monitor, and record software licenses to make sure they complied with vendor contracts in different software tools

Apply a continuous improvement approach in enhancing the strategies employed in spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle

Ensure effective management of the CMDB and that the content contained is accurate

Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management

Take part in various projects, providing support to Infrastructure and Finance

Manage inventory of CIs and assets, including attributes, making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with

Responsible for managing lifecycle of software models from their introduction to their retirement

Generate and distribute various reports, including compliance reports on current assets and CIs and their status

Perform verification and audit of CMDB content; verify software assets with license contracts and initiate corrective actions and tract them

Manage activities concerning license compliance audits to be able to answer to requests where needed

Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management

Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously

Create and execute governance and strategic asset management function

Collaborate with infrastructure teams to determine trends in asset performance

Perform research on industry best practice and incorporate it with organizational practices

Essential: -

Strong knowledge of IT software and hardware as well as 5 or more years’ experience working as an IT asset analyst

Strong knowledge and five years plus experience working with a CMDB and the specific business services that it supports

Five years or more ITSM tool experience

Proven ability and experience in executing strategic asset management processes successfully

Profound knowledge of licensing agreements involving software, including Microsoft, IBM, and Oracle

Strong vendor management and negotiation skills

Strong knowledge of IT Service Management processes, as well as experience with Discovery tool

Strong ability to carry out assigned tasks independently with little supervision

Excellent at performing multiple tasks at the same time without erring

Excellent communication and interpersonal skills

Possess IAITAM Certification, such as CHAMP, CSAM, and CITAM