poject Manager Infrastructure / Professional Services / MSP / Managed Services / Cloud Solutions Remote / home working Are you a customer-centric Project Manager working in the Cloud Consulting or MSP sector? Would you like to join an ambitious and scaling MSP where you can tangibly influence, deliver and get wide exposure across infrastructure / cloud based solutioning? 

The Role As a Project Manager you will be accountable for the day-to-day management and delivery of projects . 

Your prime responsibility is to ensure all assigned projects deliver the required products and/or services, to the required standard of quality and within the specified constraints of time and cost utilising best practice Project Management controls and governance. In doing this you will have customer satisfaction at the heart of what you do and will play an active role within the PMO team and Services Division. 

The role will typically experience/manage: High project complexity and/or critical business risk involving numerous internal business function stakeholders or numerous/critical external third parties. The full project lifecycle with the requisite control and assurance from Initiation to Transition into Operational Service.

 Capable of delivering multiple projects of equal importance in parallel to their respective plans, in a fast paced and dynamic environment whilst remaining in control. An ability to work effectively and influence all levels internally and externally, from other IT Professionals to Senior Leaders and Directors. 

Main Activities: Ensure effective initiation of projects - collating/validating requirements and building the delivery plan. Producing a Project Initiation Document (PID). Secure and schedule appropriate resources for the client/project delivery Manage the production of the required deliverables to time, quality and cost within the tolerances set for the project. Plan, manage and control the project, in line with the contractual obligation and PMO governance criteria. Ensuring the delivery meets the technical quality and business assurance criteria set. Change Management - Understand, facilitate and manage the technical, physical, environmental and cultural change management needs of the project in conjunction with the wider technology and operational processes. Manage business and project risks, including the development of mitigation and contingency plans, maintenance of risk and issue logs with appropriate levels of meeting and escalation. Report RAG status and manage internal or external reviews/project boards as appropriate. 

Accountable for project financial control - monitor and manage project finance and processes. Experience & Skills Required: Professional qualification (degree, equivalent or significant industry experience). Proven project management experience. Project Management certification - PRINCE2, Agile PM and MSP or equivalent. Working knowledge of ITIL. Excellent inter-personal and communications skills. 

Good working knowledge of a range of infrastructure and software services and products, particularly related to Public/Private Cloud and IBM. Experience of delivering projects to end clients for a managed services or cloud services company. Good facilitation skills - able to run workshops and external project meetings.

 The ability to manage conflict and manage customer expectation. Ability to quickly assimilate knowledge from outside own area of expertise. Understands and contributes to the current position and future strategies for project management, methodology and approach. All interviews and candidate onboarding will be done virtually and the role can be based from home with very occasional flexibility to travel to the office or client site when required. Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to work in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status or family circumstances.