IT Program Manager II Job Details:

• Responsible for managing the overall IT project portfolio.
• Develops the program strategy, supporting business case, and various enterprise-wide high-level project plans.
• Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.
• Communicates with IT leadership and business leadership on program strategy, direction, and changes.
• Responsible for tracking key project milestones and recommending adjustments to Project Managers.
• Partners with senior leadership to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Uses a broad understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues.
• Provides work direction and assigns tasks to lower level employees.
• Develops and maintains long-term relationships with strategic customers and industry leaders.
• Creates high performing and self sustaining cross-functional teams that efficiently use time and resources.
• Serves as an expert and business advisor to ResCap leaders and customers regarding technology decisions and applications.
• Applies new technical approaches to best resolve customer problems.
• Anticipates the future and takes decisive action to either create or minimize potential problems.
• Initiates challenging personal development plans that will grow core capabilities in multiple areas including broad business knowledge and skills.

IT Program Manager II Mandatory Skills:

• Has extensive experience delivering IT solutions.
• Ability to manage the results and budgets of multiple complex IT projects that are high in complexity, size, and scope.
• Ability to manage enterprise wide IT issues, conflicts, risks, and deliver projects within budget and scope.
• Experience in Quality Assurance management, concepts, and application, including the latest SDP-21 version and CMMI methodologies.