Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

In Applied Research, we work with some of the very latest IT and Network technologies, which helps us design and operate new research environments for our researchers, enabling their scientific breakthroughs and helping them deliver cost savings and new revenue into the business.

As a Downstreaming Research and Innovation Specialist, the role requires a broad range of technical skills in basic network and IT infrastructure, and whilst full knowledge is not expected up front, training will be provided as required and so an aptitude and willingness to learn new areas quickly is essential.

The role will also require an understanding of what it takes to operate a platform with best of breed security tools, techniques and policies.

The role calls for design and build of Research Platform infrastructure and services, as well as contributing design ideas and working with Research Platform users to ensure that they get the best solution for their research project.

You'll have the following responsibilities

Provision of IT/Network support on research projects providing IT advice and professional services to both internal and external clients (requiring working knowledge and expertise across a wide range of network, IT, operating systems, and software, being able to provide technical services for platform users and for local team projects)

Problem solving and solution design including: design implement, test, trial, and demonstrate systems and solutions according to customer requirements, often at short notice and under tight timescales

Lead on Research Platform processes, and help underpin our security posture, including IT and Network management processes.

Continued development of the role – including sharing expertise with team

Juggle competing requirements and demands from multiple customer projects

Contribute to consolidation of test models and environments to common infrastructure and accommodation.

Contribute to resilience challenge (platform stability) for projects using a constantly changing infrastructure

Present to customers and managers or contribute support to presentation teams. 

You'll have the following skills & experience

Technical skills in a wide range of areas including, but not limited to:

All IT/Networking

Hardware (server, storage, laptop, etc)

Virtualisation (Vmware, Xen)

Containerisation

VPN and other access technologies

Windows

Security : An understanding of best of breed security policies and processes

Experience you have

Identifies the problem and all relevant issues in straightforward situations; is able to generate possible solutions and assess each using standard procedures, leading to a sound decision.

Prioritises and organises own work to deliver to agreed deadlines. 

Able to present technical information clearly in an appropriate style 

Builds productive relationships internally and externally. 

Benefits

Competitive salary

25 days annual leave (plus bank holidays)

10% on target bonus

Life Assurance

Pension scheme

Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

50% off BT and EE mobile pay monthly or SIM only plans

Exclusive colleague discounts on our latest and greatest BT broadband packages

BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids

30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!