IT Manager - Manufacturing Business - Halifax - Up to £45,000
About the Company & Role
Our client a rapidly expanding and growing Manufacturing business are looking to appoint an IT Manager to their business. This is a new role, created in line with their ongoing growth strategy and as such will be responsible for defining and implementing the IT roadmap ensuring this aligns to evolving business objectives.
The successful candidate will be comfortable acting as a "champion" for IT by working closely with key stakeholders across the business. This is an equally hands-on role as it is strategic, so we are looking for an experienced IT Manager who is still passionate about rolling their sleeves up and getting stuck in. IT Manager - The Rewards £40,000 to £45,000 Monday to Friday (8.30am to 5.00pm) Pension Scheme IT Manager - Requirements Proven experience in a previous IT leadership role, responsible for strategy and IT operations Strong proficiency and good experience of technologies and network, including Microsoft Windows and Microsoft Office packages Project management experience.
Project management qualifications (preferably Agile based) desirable but not essential Strong service delivery ethos. ITIL qualification desirable Proactive approach and capable of working in a rapidly changing environment High attention to detail in ensuring technical documentation is kept up to date and managed correctly Ability to build strong relationships with suppliers and the business Flexible approach and professional attitude Ability to own issues and work until they are resolved Syspro experience, desired but not essential Knowledge of SQL programming Knowledge of IT helpdesk/problem solving Experienced in Setting up new users for office and remote based access IT Manager - Responsibilities The IT Manager will be fully responsible for the network infrastructure, including all aspects of the Microsoft O365 environment, desktop, and network security, ensuring this operates to best practice, making sure you deliver to agreed service delivery levels, and that internal standards and policies are met.
Key responsibilities will include: Monitor Service Desk practices to ensure SLAs meet and exceed operational needs Establish SLAs, standards and IT service desk procedures Managing the service desks role in the IT incident and problem management process to ensure swift identification and resolution of IT related issues Ensure all processes used are thoroughly documented, audited, and regularly improved Manage continuous Service Improvement Be the escalation point for issues Create and delivering regular reports Develop and implement IT strategies Drive efficiency of business systems and infrastructure Lead end-to-end delivery of digital projects to deliver digital transformation Influence IT change across the business with stakeholders, directors Demonstrate Expert knowledge in strategic planning, implementation, and management of critical projects Proactively assess and monitor IT strategy Manage and support the growing technical infrastructure of the business, supporting both office based and remote based colleagues. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful.
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Job ID: 100037
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