You don't need to go to university to kickstart your career!

As an Apprentice IT Helpdesk Analyst, you provide internal users software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software’s utilised by the business.

RESPONSIBILITIES:

• Troubleshooting hardware and software issues with Laptops, desktops, servers, notebooks, and tablets.
• Assist with Wireless account management.
• Provide live phone, ticket system and email support to internal user base.
• Troubleshoot, document, and solve basic hardware, software, and connectivity issues independently.

REQUIREMENTS:

• Basic Windows OS experience including Microsoft and Apple operating systems.
• Networking knowledge.
• Hardware knowledge including laptops, desktops, servers, switches, and routers.
• Microsoft Office experience

Your journey

Joining MRI Software means teaming up with the world’s most innovative and comprehensive provider of real estate technology with over 50 years in the space. It means being welcomed into a family of industry professionals who are united in giving organisations the freedom to transform the way communities live, work and play. The only way to carry out that mission is to hire the absolute best employees on earth. People like you! Be a part of a progressive workplace environment where you can learn from the best and where your personal journey is taken seriously. Work alongside an established and leading proposition which continues to redefine the proptech world. Join a business where all 2,000+ of our immensely talented employees are listened to and make a real difference.

And we know how to reward outstanding performance, recognise effort, and celebrate our wins in style. Enjoy unrivalled benefits such as our Flexi Friday scheme, employer contributed pensions, private medical insurance, eligibility for an annual performance bonus, tuition reimbursement and much more!

Amazing growth takes amazing employees. Are you up to the challenge?