ROLE SUMMARY

The ECOYA Inventory & Logistics Coordinator is a key member of our ECOYA Supply Chain team reporting into the Supply Chain Manager. The primary focus of your role will be to: 

• Coordinate Exports for both inter-company & customer orders for ECOYA.
• Liaise with Customer Services to ensure domestic sales orders are processed by 3PL warehouses in accordance with the agreed prioritisation and performance levels.
• Liaise and coordinate with 3PL partners to ensure KPI’s are met.
• Manage Finished Goods (FG) inventory levels and accuracy at ECOYA 3PL locations.
• Actively contribute to ECOYA being the best supplier our customers do business with, ensuring an exceptional customer experience from an efficient supply chain.
• Contribute to an efficient, effective and sustainable supply chain.
• Be the NetSuite Logistics champion for the Supply Chain team and wider business.

This role is a full-time, permanent position (40 hours a week) based in central Auckland.

KEY RESPONSIBILITIES

Logistics Co-ordination (40%):

• Process export market orders for ECOYA sales team, ensuring shipping deadlines are met and customer orders are delivered in line with demand forecast.
• Schedule 3PL partners to, pick, pack and dispatch freight, prepare export paperwork and coordinate shipments with Freight Forwarders for timely delivery.
• Plan, book and process replenishment shipments of Export and domestic inter warehouse stock transfers.
• Issues resolution as necessary with warehousing and logistics providers, internal team and customers.
• Coordinate freight quotes and estimates for sales planning.
• Work closely with 3PL’s and Freight Partners to forecast inbound and outbound demand and coordinate overall business workflow.
• Maintain Standard Operating Procedures (SOP’s) with 3PL and Freight Partners, ensuring all market specific order requirements are captured, processes are agreed and roll them out to responsible teams.

Inventory Control (40%):

• Maintain physical & system FG inventory accuracy through routine stock takes, reconciliations and approved adjustments.
• Maintain inventory levels at ECOYA warehouse locations as per agreed KPI’s.
• Proactively manage NZ and AU warehouse inventory, identifying issues and seeking timely resolutions to exceptional stock scenarios.
• Work closely with internal teams to ensure stock is available in market for agreed new product and promotional launch timings
• Responsible for stock status and SLOB reporting to the business and actively manage end of life product
• Inventory reporting as agreed e.g. weekly SOH reporting, Stock Status.
• EOM/EOY Complete month end tasks as required to meet business reporting deadlines.
• Manage all Marketing & Point of Sale inventory from PO’s to dispatch
• Analyse & report on sell through data of New Product Development & Ltd Edition products
• Report on trends of out of stocks from oversells or promotional activities

QC (5%):

• Assist with resolving QC related issues within the supply chain.

Ad hoc (15%):

• Coordinate re-work of SKUS with 3rd party suppliers as directed.
• NetSuite super user for the Operations team.
• Provide cover and support as necessary to team.
• Adhoc tasks and reporting as agreed.

KEY EXTERNAL RELATIONSHIPS

• Distributors.
• NZ & AU 3PL warehouse.
• Export forwarders & Domestic freight partners.

SKILLS AND EXPERIENCE

Functional Skills:

• Experience in a similar logistics role - ideally three plus years' experience.
• Strong numerical, analytical and problem-solving skills.
• Comfortable with building Microsoft Excel reports and manipulating data
• Has used ERP systems (NetSuite experience will be an advantage).

Personal Attributes:

• Works well under pressure and with multiple deadlines.
• Highly Organised and Methodical
• Excellent communication, both written and verbal.
• Builds strong bonds with both internal and external stakeholders
• Strong attention to detail, with a focus on data integrity.
• Proactive in seeking better ways to work.
• Sees challenges as opportunities to improve.

KEY COMPETENCIES

• Agile - Demonstrates and advocates learning agility; is curious and influences other to be curious; seeks and constructively uses feedback to build on strengths and manage weaknesses; is achievement driven; and can self-Manage focusing on prioritisation and balance.
• Champion for Change - Treats change as an opportunity for producing both personal and organisational learning/growth; is motivated to continue even when things get difficult through maintaining an optimistic thinking style; is open to and adjusts effectively to work within new work structures, processes or cultures.
• Continuous Improvement - Leverages best practices principles at individual, and team levels to create an environment of challenge and learning so as to accelerate organisational efficiencies, particularly in end to end processes.
• Self-Management - Sets own goals and take ownership for the delivery or targets, based on the organisational goals as agreed. Actively seeks out feedback and implements improvements as required.

ABOUT ECOYA

ECOYA is a luxury home fragrance and bodycare brand, most renowned for their collection of natural soy wax candles and home fragrance products as well as their collection of botanical bodycare. More recently the brand expanded its offering with the introduction of the innovative and sell-out Car Diffuser, the Fragranced Hand Sanitiser Collection and the Kitchen Collection featuring surface sprays, dish liquids and more.

ECOYA is designed in Auckland, New Zealand and handcrafted in Melbourne, Australia and this distinctly Australasian character is both the brands heritage and at the heart of everything they do.

ECOYA is now offered in more than 1400 department stores and boutiques around the world, from Auckland to Copenhagen, Sydney to London, gracing the shelves of stores such as Brown Thomas in Ireland, Takashimaya in Singapore, David Jones in Australia and Smith & Caugheys in New Zealand.
For more, visit www.ecoya.com

THE TEAM
The ECOYA team is a small group of passionate and creative self-starters dedicated to building the brand globally. Our entrepreneurial spirit is something we take great pride in, and rolling up our sleeves to get things done is second nature. Based in Auckland, we are committed to refining our proposition and listening to our customers. We work hard and celebrate our successes.

BENEFITS:
Hopefully you’ll love home fragrance and skincare products as there’s a fair bit of that on offer for the successful candidate, not to mention friends and family discounts for ECOYA and our sister companies Trilogy, Goodness, By Nature, Lanocorp and CS&Co!  We offer flexible working (2 days from home, 3 days from the office), a 4% contribution to your Kiwisaver account, Southern Cross medical insurance, and regular shared morning teas, lunches and Thursday/Friday night drinks on our amazing deck right in the heart of Britomart.

We have responsibilities under the Health and Safety at Work Act to reduce the risk of Covid-19 to our staff and customers.  As a part of managing that risk, we have limited access to our premises to fully vaccinated staff and supplies only and therefore we are requiring all new hires to be vaccinated against Covid-19.   If you have not been vaccinated, then please advise whether you can/will receive it prior to commencing employment or indicate if you cannot or will not be vaccinated due to medical or religious reasons so that we can have a discussion with you about your application.