Do you have a flair for creating engaging content across a broad range of mediums? Have you kicked off your internal comms career and are looking for the next step? If so, then we’d love you to consider joining Aviva’s Group and Channels team which is where our biggest campaigns are imagined, designed and delivered to our employees.

As part of this team, you will help shape the voice of our organisation, breathe life into our strategy and purpose and help our people see how they contribute to our collective success. You will support our planning and editorial processes, own some of our key channels and find the best stories to amplify the key messages to all of our employees.

We believe that ‘It takes Aviva’ and know that our people and all of the brilliant diversity they bring as central to that vision – which is where this role comes in!

Communication is key to ensuring everyone understands our strategy and knows the part they play in our future. We need someone who is passionate about making a cultural difference so the Internal Communications Manager will need to:

• understand our strategy and find the stories that demonstrate how we’re delivering

• understand the very best methods to engage with all levels of the organisation

• be a team player who thrives on collaboration

• can deliver brilliantly for the people who serve our customers

• know how to measure effectiveness, harness the data and extract the insight we need

Aviva introduced “smart-working” in 2020 and encourage flexible working; however, the successful post-holder will need to be able to commute to our London Offices on a regular basis.

Key accountabilities

• Supporting key campaigns from brief to execution, not forgetting measurement!

• Ownership and development of key channels, considering content, audience and impact

• Drive the quality of the editorial process and create killer content for our channels

• Work with the broader function (inc. Brand, Media, Corporate Responsibility) on planning and prioritising the content that will engage our employees

Key responsibilities

• Project manage internal communication campaigns aligned to our strategy

• Leader Essentials and Our News channels – use data, insight and available functionality to streamline content and target the right audiences

• Support CEO and Exco visibility agenda in campaigns and via channels

• Excellent planning skills and understanding of measurement and insight needs

• Relationship management – is seen as a comms expert and is credible with stakeholders

• Developing best-practice in editorial and channel usage to drive increased engagement

• Excellent writing skills for multi-channel content

• Awareness of reputational and data / access risks

• Consistent application of brand guidelines and tone of voice

Skills & Experience

• Internal Communications Experience

• Knowledge of internal communications channels

• Project management / prioritisation skills

• Understanding of campaign management

• Strong relationship management

• Excellent written skills, understanding of what makes powerful content

• Brilliant attention to detail          

• Communications / marketing experience

• Journalism qualification (Preferred, not essential)

• Social media qualification /experience (preferred)

• In house / agency experience

What will you get for this role?

• Salary is competitive depending on skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on 07385 426164 or send an email to Dylan.wood@aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role