Innovation Experience Consultant (Presales)

Innovation Experience Consultant (Presales)

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
121742
Date Posted
1 year ago
Recruiter
Kevin Carol
Job Views
95

Job Description

Are you a dedicated individual who is excited by innovation? Are you highly motivated with a can-do attitude? Do you have an engaging and enjoyable presentation style? Do you love technology and how it can drive customer success? Do you want to be part of a team that's passionate about experimentation and creative problem-solving?

If you answered yes to all of these, then consider this unique role at one of the fastest-growing tech companies. In this hands-on role, you will work in collaboration with our team to build apps, assets and moments to help deliver amazing customer experiences.
 

Who We Are

The UKI SE Innovation Team sits within pre-sales in the world's most innovative company, and we're looking for the best talent.

We are an in-house customer innovation, experienced team. We design, build and deliver transformative storytelling and amazing interactive experiences for our customers using the newest technologies. We inspire the world's most successful companies to grow their businesses and connect with their customers.
 

Job Details

We are looking for a Salesforce expert with an entrepreneurial spirit and enormous potential.

With us, you'll help create and present innovative customer experiences for C-Suite customers to demonstrate how the business problems of today and tomorrow can be solved with Salesforce.

You will lead and run customer workshops that inspire attendees with hands-on problem-solving and solution creation.

You’ll work with internal SE teams to reinvent the way we engage with customers and develop exciting and innovative ways to interact and share our stories.

You inspire people with practical examples of Salesforce and emerging technologies — from experimenting with new technologies to synthesising trends, all while going deep by designing and building solutions.

This job is fun and moves fast. The goal is to constantly push boundaries and create truly impactful experiences for our customers.
 

Who You Are

You want to make a difference and leave a legacy of positive change.

You definitely are a...

  • Problem Solver: The idea of solving a big challenge excites you. You can accurately assess the situation at hand and translate it into creative action.
  • Engaging Story Writer: You can take a jumble of information and elegantly align all those elements into a streamlined narrative. You can write clearly and concisely. You can quickly align unique business objectives into a compelling and cohesive story that illustrates the power of Salesforce.
  • Relationship Builder: You’re a natural-born connector. You’re empathic, an active listener and a trusted advisor. You’re able to win over the toughest partner, both internally and externally.
  • Passionate Communicator: Your audience is inspired and excited every time you speak, you are able to take them on a journey and thrill them along the way.

You’ll also:

  • Love to tinker, and have a passion for innovation. Experimenting and prototyping with new technology to bring ideas to life in new ways
  • Have a steadfast curiosity and maintain a user-centred design approach to taking on complex problems.
  • Be creative and comfortable with ambiguity, exploration and iteration
  • Be self-motivated, with an ability to multi-task, prioritise and manage time effectively
  • Be a proactive and ambitious team member that is always ready to roll up your sleeves to make an impact or solve problems

You're interested in:

  • How technology can solve problems from the everyday to the life-changing
  • Projects and teammates that push you to grow by challenging your assumptions, skills, and knowledge
  • Honing your storytelling craft to create engagement and conviction for customers
  • Using experiences to catalyse change at the executive and C-suite level
  • Bringing tangibility to ambiguous challenges and sophisticated situations

Your Values

  • Show up with a good sense of empathy, authenticity, and ethics
  • Achieve goals through a deep understanding and appreciation for the team and its work
  • Give back to the community and contribute to our vibrant team and company culture
  • Cultivate trusted relationships with peers and business partners and treat everyone equally

Required Experience/Skills

  • We are looking for an experienced and tenured individual contributor for this role
  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
  • Demonstrable experience with the Salesforce platform
  • Be a Salesforce Certified Administrator and Advanced Administrator and Platform App Builder
  • Consistent record of successful customer engagement
  • Solid understanding of design thinking and user-centred practices
  • Development skills in Apex, Javascript, HTML and CSS

Job ID: 121742

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