At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Background

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.

AerData provides lease management, records management, engine fleet planning and audit and inspection software as well as technical and back office services for aircraft and engine operators, lessors and MROs.

With a strong customer focus, AerData delivers reliable and secure services to its clients using latest technologies and state of the art infrastructure. The company is a wholly owned subsidiary of The Boeing Company.

The role

This Implementation & Migration Manager position based at our offices in Crawley, is part of a successful team that provides Implementation & Migration support for our Records Management software's.

**The role is hybrid working with occasional visits to the Crawley campus along with international travel as required**

Responsibilities

• Lead and manage implementation of new customers, maintaining communication throughout the course of the project to meet customer expectations

• Plan, lead, organize and control multiple project initiatives in accordance with approved scope and schedule

• Act as a focal point for the business and engage multiple stakeholders to validate new business scope as it pertains to customer contract, technical specifications and data analytics to ensure correct technologies are selected to support customer requirements

• Implement complex business requirements through a variety of tools and technologies

• Define customer requirements for Product development

• Participate with creation, support and execution of customer SO

• Identify problem solving + investigate customer issues – triage when necessary

• Maintain aviation/industry knowledge and experience

• Ability to communicate effectively with strong presentation skills

• To conduct regression testing ahead of software releases

• To support the Development team in fixing bugs

Work Authorisation:

This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants.

Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.

Requirements

• Ideally you'll have an in-depth understanding of Aircraft Maintenance records & types generated in commercial aviation, be aware of typical maintenance policies and requirements, familiar with most fleet operation policies in the short, medium and long term

• Familiarity in aviation regulations

• Provides and drives solutions to problems that are commonly experienced by users. Under request, is able to provide feedback to improve the team’s processes and procedures

• Works well as part of a small team to determine and develop approaches to solutions

• Obtain results, working as part of a small team or follow problems through to resolution would typically result in satisfied customers with optimal expenditure of resources

• Interacts frequently with internal personnel and external customers. Reports into the Customer Support & Implementation Manager