Wickes are a digitally led, service enabled organisation with a project in every home.

Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?

If the answer to all the above is ‘yes’ then look no further as Wickes is the place for you!

We are looking to recruit an Implementation Manager for Gardens to join our wider Installations team. The purpose of this role is to manage the successful implementation of the DIFM ( Do It For Me) Gardens proposition, ensure that project and departmental milestones are met and adhere to approved budgets, and to coordinate with all stakeholders and suppliers to resolve all challenges within a required time frame and recommend appropriate remedial action.

The Garden trial is currently launched in 7 stores (Mainly on south coast locations) and the role is critical is rolling out service propositions across the UK.

Please note: This is a field based role and a company car will be provided.

Key Accountabilities:

• Management of the activities, services, timescales, costs and benefits of the proposition

• Management of the proposition and interface between installation / business departments and stakeholders, ensuring dependencies are managed to achieve an effective rollout across the estate with a robust risk and mitigation plan 

• Build strong working relationships with members of the installation team and other key stakeholders

• Develop and deliver clear communications to ensure that key stakeholders have an appropriate level of understanding of proposition and activities required to implement / develop the service

• Work cross-functionally to ensure plans / activities are implemented to support the Installation strategy and DIFM business plan

• Daily monitoring of activities and the production of communications as appropriate to senior management, relating to service performance, risks and impacts for the purpose of continuous improvement.

What are we looking for:

• At least 2-3 years Implementation / Project Management experience in the garden industry

• Worked for the Retail sector, specifically the gardens market within the last 2-3 years

• Working with digitised platforms, apps and other technology in a similar role

• Knowledge of reporting and basic formulas 

• Using own initiative, working at pace to tight deadlines

• Ability to perceive risk, plan accordingly, view the bigger picture and allow the implementation process to be delivered within tight timescales

• Working with different departments and teams to understanding a variety of roles and responsibilities

• Developing and creating implementation plans and taking ownership of own streams whilst demonstrating flexibility when required

• Ability to review and analyse information and make decisions based on robust facts 

• Presenting business cases, plans and results to different stakeholders including senior management 

• Self motivated, able to work autonomously and with the leadership skills to inspire high performance in others

• Highly organised / structured approach, with ability to coordinate a large number of complex cross-functional activities simultaneously

• Foster an environment of teamwork to ensure all services are delivered on time and company targets are met

What can we offer you:

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. 

We’ll also equip you with a benefits package that includes 

• Competitive bonus

• Save-as-you-earn scheme

• Contributory pension scheme

• Medical Cover & Life Assurance 

• Colleague discount 

• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Please note: All offers of employment are subject to DBS / background checks.