Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About this role

Colleagues are the heart of BT and we wouldn't be the same without them. This role is vital in providing a key support function to complete HR processes, transactions and generally support our colleagues through the whole colleague lifecycle.

This is a multi-skilled role in which you will complete a variety of activities depending on the demand at the time, allowing you to have a great breadth of knowledge across HR policies and processes. Joining BT should be an amazing experience for everyone and a vital part of that is ensuring we process new joiner activities not only in an efficient manner but with our colleague experience hats on.

You will have the opportunity to support all areas of BT but will become a specialist in one of the below:

Openreach

Consumer

Technology

Enterprise

This means you will create great working relationships with colleagues for the area you support & build specialist knowledge of how they function, allowing us to deliver an even better colleague experience.

You'll have the following responsibilities

Hold responsibility for activities associated with the onboarding of new hires and the offboarding of all colleagues excluding bespoke routes

Act as a point of contact for new joiners to answer any questions and provide any HR support they need

Administrative activities aligned to a colleagues pay, sick pay and contracts ensuring they are processed efficiently

Complete transactions in salary changes, role code changes, one-off payments and internal company move contracts

Develop knowledge to respond to Reward queries and cases

Liaise with the wider HR community to respond to queries and raise to HR SME for complex cases

Provide a consistent and high-quality service while being flexible to work across boundaries

Contribute to the wider HR Transformation agenda by always applying a continuous improvement lens on the work completed

You'll have the following skills & experience

Confidentiality: Understand the need for confidentiality in regard to documents processed, systems maintained

Collaboration: Work effectively and efficiently with colleagues to deliver a first class service

Continuous Improvement: Continually look at ways of improving process and procedures within the HR function

IT Competency: Able to learn how to use internal systems quickly and efficiently

Benefits

22 days annual leave (plus bank holidays)

Generous Pension Scheme

BT Share Plan

Discounted BT products including TV, Broadband and Mobile

Excellent progression opportunities

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!