The RSC is looking for a House Manager to join us on a fixed term contract until August 2022 to assist the Theatre Manager in reopening the Royal Shakespeare Theatre and with responsibility for the day-to-day delivery of efficient and safe operations across the public buildings. You will ensure that our audiences are consistently placed at the heart of the organisation by delivering a world class visitor experience for all. Joining a friendly, experienced and established team of House Managers, you will have shared responsibility for leading, motivating and developing the large team of Front of House Assistants in an ever-changing and fast-paced front-facing environment. As the Duty Manager for performances and events in the RSC theatres and other venues, you will confidently lead in an emergency.

The ideal candidate will have some previous experience of working in an Arts or Visitor attraction setting, together with strong experience of working within a customer care environment at a managerial level. We are looking for someone who brings infectious and inspirational enthusiasm, coupled with a positive and adaptable attitude and the ability to work under frequently changing conditions. Because this role is front-facing to the public, it is essential that you are a customer focused individual with strong communication and interpersonal skills. We are looking for someone with a positive and proactive approach and the confidence to deal with a variety of scenarios and potentially difficult situations. You will be required to be alert at all times and provide an agile response in an emergency.

This is a full-time, fixed-term contract position based in Stratford-upon-Avon. You will be working 40 hours per week, our core operational hours are around performances, which are in the evenings and at weekends. You will be required to provide good availability at these times and a willingness to work differing and/or extra shifts. 

For more information and to apply, please follow this link https://bit.ly/2VHBn1C

We are committed to building a diverse workforce and welcome applications from all individuals.

The Royal Shakespeare Company (no. 212481) is a registered charity.