Job Description

Posting Date Feb 09, 2022

Job Number 22015696

Job Category Food and Beverage & Culinary

Location The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia

Brand The Ritz-Carlton

Schedule Part-Time

Relocation? N

Position Type Non-Management

Located Remotely? N

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Host/Hostess

• Beautiful location on the Elizabeth Quay waterfront
• Training and career development opportunities with an international brand
• HIGA Award Rates

About the Company

Owned by multinational developer, Far East Consortium, The Ritz-Carlton, Perth is a prominent anchor point within Perth’s Elizabeth Quay development. Sitting just 30 metres from the waterfront, the 205-room hotel occupies a 28-storey tower, which also includes a selection of impressive residential apartments. The Ritz-Carlton, Perth, together with The Towers at Elizabeth Quay, an upscale residential development located beside the hotel, sits atop exclusive retail space, fine-dining experiences, and waterfront access. The Ritz-Carlton, Perth also offers guests world-class amenities, including four distinctive restaurants and bars. The hotel is also ideally positioned to accommodate conference and meeting space demand in the city with 2,000 square metres of conference space, including a spacious 572 square metres ballroom fitted with the latest AV technology. Other facilities at the hotel include a Fitness Centre, which offers a gym, spa, and outdoor infinity swimming pool, while an open-roof courtyard with tropical, landscaped gardens creates a resort feel in a bustling city.

About the Role

Use your customer service skills to provide guests with a personalized and memorable experience.

Duties

• Provide guests with a warm and sincere greeting, engaging them in conversation regarding their stay, property services, and area attractions/offerings.
• Ensure appropriate table place settings.
• Seat guests at a clean, available table; pulling out chairs; provide a clean/current menu.
• Process transactions and payments using MICROS system.
• Maintain cleanliness and condition of working area.

Skills & Experience

• Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
• COVID Hygiene Certificate (from Australian Hotels Association)
• Experience working in customer service role preferable
• Passion for customer service
• Unrestricted working rights for Australia
• Must have weekend availability (Thursday, Friday, Saturday and Sunday preferred)

Only shortlisted candidates will be contacted to go through our selection process.

Benefits

• Training and Career Development Opportunities
• Discounts on hotel rooms and food and beverage with Marriott
• Recognition and wellbeing programs

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.