Full job description

*Who are we: *

Here at Mira we find our inspiration from the bold flavours of Peru’s culinary culture. Our menu offers a creative and contemporary take on authentic dishes with wide selections of the freshest seafood and meats made into a variety of ceviches, tiraditos and anticuchos.
Hospitality/Hotel Intern key duties and responsibilities:
· Achieve operational objectives by assisting in the preparation and execution of action plans, as well as implementing productivity, quality and standards of service
· Support the GM and AGM execution of marketing initiatives
· Assist in coordinating marketing activities, such as promotional events and customer relationship management initiatives as directed
· Monitor and facilitate team member recognition
· Assist in performing opening, mid and closing shift duties as and when required
· Manage daily operations including cleanliness, organization, revenue opportunities and staffing
· participate in managing staff, delivering daily briefings, providing them with feedback, maintain a high level of employee morale
· Respond to customer complaints promptly through service recovery and implement change when necessary to optimize consistent guest satisfaction when required
· Ensure that all employees adhere to the company’s uniform standards
· Organize table reservations, greet customers arrival and departures
· Work closely with Events and Private Dining to ensure successful day to day operation
· Assist with completing weekly ordering of supplies
· Manage orders and inventory; maintain records of all purchases for both location
· Ensure safety and sanitation is in complete compliance with all local, provincial and federal regulations
· Ensure the restaurant, bar and safe service of alcohol is in complete compliance with all local, provincial and federal regulations
QUALIFICATIONS AND SKILLS:
· Must be enrolled in Post-secondary degree or diploma in Hospitality Management/Food and Beverage Management and/or equivalent. or related Restaurant management programs
· Sommelier accreditation or wine education is not required but an asset
· experience in fine dining restaurant an asset
· Demonstrated knowledge of financial and operational management is an asset
· Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels
· Excellent service skills
· Must possess a strong attention to detail
· Exceptional guest service orientation
· Must possess a strong attention to detail
· Proven problem solving abilities
· Excellent math, reading, writing and communication skills
· Exceptional interpersonal skills
· Experience working in a team-oriented, collaborative environment
· Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast paced environment
· Ability to absorb and retain information quickly
· High personal integrity, professionalism and maturity

Diversity and Equal Opportunity Employment: Mira is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. MIRA encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Part-time