Hospitality Assistant

Job Overview

Location
Birmingham, England
Job Type
Full Time Job
Job ID
103849
Date Posted
1 year ago
Recruiter
Kevin Carol
Job Views
201

Job Description

Main Duties and responsibilities are

To have a good knowledge of both food hygiene and health & safety legislation and apply quality control procedures to ensure the maintenance of high standards of service, implementing any required changes to maintain compliance to client and company expectations.

To ensure that products, equipment and materials are properly cleaned, stored, used, maintained and controlled

To meet potential customers to discuss their requirements and demonstrate OCS “can do culture” to attract sales

The role will be a key role in delivery of the one team culture for the client service delivery model.

Ownership of the meeting rooms onsite, ensuring equipment in them is in working order and room is in the correct layout.

To assist with food preparation, serve lunches / sandwich / fruit platters and beverages to customers according to daily bookings and according to agreed menus and schedules

Assist with collection and washing up of cutlery, crockery and trays

Ensure that tables, chairs and floors where the food /beverage is served are clean and tidy.

To comply at all times with client, company and legal requirements such as health and safety, ensuring the display of notices, first aid and accident reporting.

To ensure that specified and correct standards of services are established and maintained, and that any deficiency is reported and remedied quickly.

To be flexible in line with the business needs.


To be successful in this role you will need ;

GCSE and vocational qualifications specific to role

Vocational qualifications specific to food and hospitality industry

Intermediate Food Hygiene Certificate

BTEC level 2 and 3 or NVQ

2 years’ experience in fine dining and hospitality

Good knowledge of health and safety requirements for the role

To have held a similar position previously

To demonstrate a positive and professional attitude.

To communicate professionally and effectively at all levels, oral and written.

To have natural customer care skills

Be prepared to work flexible hours due to client demand for event activity

Must have a can-do attitude to drive a one team culture

Excellent personnel management skills

Strong motivational and team building skills

A resilient and robust nature is essential

Customer Focused

Delivering hospitality services within a corporate office.

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Job ID: 103849

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