Main Duties and responsibilities are
To have a good knowledge of both food hygiene and health & safety legislation and apply quality control procedures to ensure the maintenance of high standards of service, implementing any required changes to maintain compliance to client and company expectations.
To ensure that products, equipment and materials are properly cleaned, stored, used, maintained and controlled
To meet potential customers to discuss their requirements and demonstrate OCS “can do culture†to attract sales
The role will be a key role in delivery of the one team culture for the client service delivery model.
Ownership of the meeting rooms onsite, ensuring equipment in them is in working order and room is in the correct layout.
To assist with food preparation, serve lunches / sandwich / fruit platters and beverages to customers according to daily bookings and according to agreed menus and schedules
Assist with collection and washing up of cutlery, crockery and trays
Ensure that tables, chairs and floors where the food /beverage is served are clean and tidy.
To comply at all times with client, company and legal requirements such as health and safety, ensuring the display of notices, first aid and accident reporting.
To ensure that specified and correct standards of services are established and maintained, and that any deficiency is reported and remedied quickly.
To be flexible in line with the business needs.
To be successful in this role you will need ;
GCSE and vocational qualifications specific to role
Vocational qualifications specific to food and hospitality industry
Intermediate Food Hygiene Certificate
BTEC level 2 and 3 or NVQ
2 years’ experience in fine dining and hospitality
Good knowledge of health and safety requirements for the role
To have held a similar position previously
To demonstrate a positive and professional attitude.
To communicate professionally and effectively at all levels, oral and written.
To have natural customer care skills
Be prepared to work flexible hours due to client demand for event activity
Must have a can-do attitude to drive a one team culture
Excellent personnel management skills
Strong motivational and team building skills
A resilient and robust nature is essential
Customer Focused
Delivering hospitality services within a corporate office.
What will you get in return?
Why join OCS Group Ltd?
OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.
We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.
We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.
We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.
Job ID: 100527
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