At The Hermitage Hotel, our guests choose to stay with us because of the unique location, amazing views, and the excellent service throughout their stay. Out team chooses to work with us because of the unique lifestyle in a remote location, amazing views on your doorstep, and being part of an excellent team, a community, and a family.

At Aoraki / Mount Cook Alpine Village Ltd, we offer more than just a place to stay – we offer a lifestyle and an experience. We welcome both local and international guests and applicants to experience the adventure and enjoyment of this unique environment in an iconic New Zealand location.

Houseman

Our Housekeeping team are a key factor in ensuring guests have a comfortable room to go back to after a day of exploring the beautiful snowy landscape, or to simply relax in a peaceful and beautiful part of the world. It’s a fast-paced role with a fun and enthusiastic team.

Our Housekeeping team works in a variety of areas across our 4.5-star properties. This helps to mix it up and add a bit of variety to your day, week, or season. Even in a role as well-developed as housekeeping, you’ll never experience the same day twice!

What will I be doing?

• Support the Housekeeping Team by stripping out vacant dirty rooms, removing the dirty linen, recycling, rubbish and other items as required from floors and outside areas,
• Restocking trolleys and cupboards with linen and room supplies as necessary during the shift to ensure the continued flow of rooms being cleaned.
• Restocking trolleys, the linen room, and supply cupboard at the end of each day helping tomorrow’s team to get going in the morning
• Follow the hotel’s cleaning procedures and use the correct cleaning materials when servicing and cleaning guest rooms
• Supporting and meeting targets to ensure the Hotel, Motel, Chalets and Lodge are always presented to a high standard
• Work as part of a team to support all functions of the department and the efficiency of the team
• Ensure that a high standard of health, safety and hygiene is maintained at all times
• May work in other departments across the hotel when not required in Housekeeping
• Experience in housekeeping operations as a Houseperson is preferred but not essential.
• Hold a Full Driver Licence and be able to drive a manual vehicle an advantage but not essential.

What do we need from you?

• Possess the Four C’s – committed, courageous, capable, and confident
• In love with the outdoors and adapted to remote living
• A can-do attitude and a willingness to learn
• Friendly, outgoing, and professional, with excellent communication skills
• Flexible and adaptable, and able to change with the ever-evolving market
• A strong desire to strive for excellence

Why us?

Some of the perks of joining our team at a historic hotel in an incredible part of New Zealand:

• Stunning surroundings and unparalleled views – a short and remarkable commute to work
• Unique opportunity to live and work in a UNESCO World Heritage Site
• Affordable staff accommodation, fully set up and nestled in the local community
• Great opportunity to save money supported by staff and local discounts
• Free access to all activities offered by the Hermitage Hotel
• Incentive and staff recognition programmes
• Frequent staff events and opportunities to connect with your team and community
• Opportunities to grow, develop and upskill through management courses and personal development programmes

Job Requirements:

Does this sound like the place for you?

Our teams live and work together so it's important that you have a positive attitude and enthusiasm for the hospitality industry. While previous experience in a cleaning or housekeeping environment is an advantage, we provide all training to ensure that you are up to speed with our products, our services, our standards, and our expectations. With an eye for detail, you should be flexible with a can-do approach and looking to learn throughout your time with us.

Summer and permanent positions available - If you’re ready to take the leap, apply here today!

Further Information

• Applicants should be legally entitled to work in New Zealand. Please note that at this time we are only able to accept candidates already based in New Zealand.
• Please contact us on if you require more information before applying. Applications will only be accepted through our website.
• As part of the terms of employment, you will need to provide evidence of your vaccination status through a “My Vaccine Pass”.
• Due to the remote nature of our location, own transport is encouraged.