Description

Robert Half is recruiting now for an experienced Help Desk Analyst to fulfill (6 months) contract/temporary role for our Calgary Client. This is the perfect role for someone looking to gain experience and increase their technical knowledge while supporting the business needs and being engaged in a great team environment! We are searching for a candidate with top-notch technical knowledge and outstanding customer service skills to provide help desk support including troubleshooting, software updates, hardware repairs etc. This role is located in Calgary, AB.

WHAT YOU’LL GET:

The opportunity to contribute to a growing company that has a fair, flexible, and supportive team-oriented environment. A competitive wage and the opportunity to grow your career. This is a long-term contract to hire role for the right candidate. If working in a diverse team and having the ability to learn new skills while expanding your career path is your goal, then submit your resume today!

Requirements

MUST HAVES:

• 2+ years of proven working experience in a similar role with a strong background and ability in helpdesk, troubleshooting desk top applications, hardware support, printer support, imaging, installation/configuration of operating systems etc.
• Solid working experience with Active Directory
• Excellent knowledge working ability with Microsoft Exchange 2016, Windows 10 support, Office 365
• Strong working experience with SharePoint
• Hands-on experience with File Server
• Foundational knowledge of service desk application/processes and ability to manage inventory
• Exceptional interpersonal skills along with solid skills in verbal and written communication
• An enquiring mind with the ability to think outside the box and search for answers.
• Solid analytical, data analysis and planning skills
• Server maintenance experience is considered an asset
• Must be highly organized with great attention to detail and providing quality results