We have a unique opportunity for a hard-working, strategic and financially astute individual to join us and lead a team of transformation specialists. The Head of Transformation Delivery will be passionate about our Portfolio and Programmes to ensure measurable target cost, digital, and growth benefits are realised.

This role is key to the business as the post holder will lead and deliver Transformation across the business which will build an environment where our people have the skills, knowledge and behaviours to deliver our customer ambitions, meet regulatory expectations and industry standard methodology.

Aviva has introduced “smart-working”, and the person in this role can be based anywhere in the UK, as long as they are comfortable regularly travelling to one of our offices.

The role’s duties & responsibilities:

• Be responsible for the delivery of a multi-million-pound, complex programmes in response to defined business needs and with quantifiable benefits to be achieved
• Develop scalable, robust operating models to support and implement change
• Build a Transformation centre of excellence to ensure delivery and execution maximises business value
• Owning the design, planning and delivery of ongoing continuous improvement processes
• Identify patterns, analyse trends to find causes and creative solutions to improve execution performance and scale of outcome delivery
• Manage and resolve sophisticated problems of transformation, technology, organisation and operations
• Strong understanding of legal and business risk implications to ensure transformation activity and outcomes
• Collaborate and influence at all levels from front line users of deliverables and group leadership team

Skills & experiences required:

• Degree level education (or equivalent)
• Significant experience in Financial Services
• Experience gained from working in a regulatory and commercial environment
• Consistent track record of successful delivery in a complex business environment
• Excellent stakeholder management skills both internally and externally
• An understanding of Financial Services and familiarity with corporate practices
• Strong understanding of the UK Life regulatory, legal and business risk

What will you get for this role?

• A Competitive salary depending on skills, experience and qualifications
• Generous defined contribution pension scheme
• Annual performance related bonus and pay review
• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)
• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07787 251496 or send an email to tawana.chin@aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.