ABOUT VOUCHEDFOR

VouchedFor is the UK’s number 1 reviews website for financial advisers, accountants and solicitors. We’ve helped millions of people access life-changing advice and, with your help and with the launch of a new product that uses deep insights from client feedback to help improve client experience, we want to help millions more!

We’re growing fast, membership is up 70% in two years, and we’re lucky to have great investors whose recent successes include Octopus Energy and Zoopla.

We’re a friendly bunch who care deeply about our mission and about helping each other deliver it. We’re looking for a high-calibre, ambitious Head of Marketing Communications to join us and help us accelerate our growth.

THE ROLE

This is a rare opportunity to own our story. A story that, in the right hands, will drive important societal change.

This is a broad role that is both creative and strategic. You will:

• Shape our tone of voice and brand identity
• Own our communication, ensuring clear, powerful messaging at every touchpoint
• Craft powerful stories and campaigns that truly cut through the noise
• Drive awareness, interest, engagement and advocacy across key audiences, including:
  - Advice firm bosses, inspiring them to hold their firm to the highest
     possible standards.
  - Their advisers, encouraging them to use our services to build trust and improve
     client outcomes.
  - The public, giving them the confidence to engage with the best advice for them.
  - Your future colleagues. We're growing and want to attract people passionate
     about our mission.
• Amplify our content by engaging with our adviser community on social media and leveraging PR opportunities and partnerships

You’ll report to the Managing Director of VouchedFor while collaborating closely with our Marketing Operations, Research and Sales teams. You will also work closely with a range of freelancers, particularly copywriters and PR professionals.

ABOUT YOU

You’re probably a manager either inhouse or within an agency, looking for a role where you can make a big impact. There is a lot of headroom to progress and build a team around you once you’re performing to a high standard.

• 5 years+ experience in a marketing role, ideally within an entrepreneurial environment.
• Very-top-tier academic background, trajectory, ambition and potential.
• Creative, you can spot and nurture great stories that achieve real cut-through.
• Insightful, you build deep understanding of your customers’ wants, needs and fears, translating that all the way through from creative concepts to exceptional design and copy.
• Strategic, you intuitively grasp or even re-define the big picture, to help focus your analysis.
• Attentive too detail, you’ve spotted (and are annoyed by) the mistake in this sentence!
• Analytical, you use data to generate, iterate and validate ideas.
• Hands-on, you appreciate that in today’s tech-enabled world, you can move faster and better if you can produce and rapidly iterate your own copy, designs, landing pages etc., rather than wait for agencies.
• Experienced with key platforms (i.e. Google Analytics, LinkedIn, Twitter, Facebook) and techniques.
• Natural leadership, able to manage a team brilliantly once you’ve proven the case for one.
• Driven and ambitious, you’re a real go-getter, eager to make your mark.
• Enthusiastic and collaborative, you’ll thrive in a fast-paced, fun environment, where everyone gives 100%.

WORKING AT VOUCHEDFOR

We are in the rare position of being an established, well-funded business but with a start-up culture. This gives us options whilst keeping us agile and helping us ensure that everyone’s contribution matters and is celebrated.

Our team's wellbeing is our top priority so we offer 1-2-1 financial coaching through Octopus MoneyCoach as well as 1-2-1 counselling through our Employee Assistance Programme.

We care about life/work balance. We offer 25 days holiday plus bank holidays. And you can choose to work from home or from our office in Teddington (30 mins. from Waterloo).

We're passionate about learning. We run regular learning and development sessions and offer 2 paid study days per year.

We have an unofficial policy of hiring lovely, talented people who don’t do politics or any other nonsense. We say it as it is and like to help each other out in achieving our shared vision.