At Aviva we are transforming our core capabilities to deliver exceptional customer experiences and the data and analytics enablement is recognized as a strategic driver of change.  Therefore, we are recruiting for a Head of Data Products to join our Data office within Aviva.

This is a newly created role targeted to energetic analytics professionals who have worked in a variety of Analytics and BI roles, technical and commercial, have shaped the technological vision and have a proven track record of transforming data capabilities within companies.

The Head of Data Products will create a customer ecosystem of platforms, data, and tools to maximise Aviva’s value from data and accelerate convergence towards enterprise-centric data platforms.

The role will work across the organization to collaborate with senior data leaders, engineers, data and platforms architects, business users to shape a group data and platform strategy that empowers self-serve data insights and unlock data analysts to address complex business questions.

Duties & Responsibilities:

• Set the vision and strategy for and drive the implementation of the Customer Analytics platform, Customer Master and Single View of Customer (SVOC) capabilities.

• Work transversally with Aviva’s senior data and tech community to define and deliver a cohesive Group Data Strategy and Platform that maximizes opportunities to democratize data in a cost-efficient way.

• Analyse the current data platforms and BI reporting state to develop an optimized future state strategy to drive the customer and marketing data transformation.

• Build programmes to drive excellence in the analytics and customer data management, including business case development, operating models, team governance and feedback loop.

• Asses new technologies to stay at the forefront of data usage and continually improve the Aviva data ecosystem, while managing relationships with data vendors and partners.

• Champion the power of data in decision making and lead the charge ensuring that Aviva data platforms are fit for purpose and can scale to meet need for innovation

• Lead a team of product owners, data engineers, and data governance professionals to produce state of art data platform capabilities

• Own product requirements underpinning analytics use cases and customer data management capabilities.

• Partner with business to agree on data platforms priorities and tech to define solutions and efficient delivery, aligning on shared objectives.

• Operationalise customer data governance principles for data and standardise the use and governance of data.

• Create and manage strong data management capabilities, including development of robust data quality standards, key metrics and evaluation of quality at data sources.

• Manage data engineering to allow ease and speed of consumption of data.

Skills & Experience required:

• Experience leading multiple large scale data projects – technical background in data and analytics and a platform product mindset are of essence.

• Proven experience with big data and master data management implementations and related architecture.

• Expert in the development and leadership of teams aligned to world class technology solutions, and in stakeholder engagement in a complex organizational structure.

• Highly experienced at solving business problems through data-led technology solutions, managing diverse cross-functional teams.

• Excellent consultative skills required to work directly with the business leaders and appropriately influence, understand, and resolve capability gaps.

• Demonstrable leadership skills to guide and inspire others to achieve shared goals that result in strengthening the business.

• High intellectual curiosity and strong passion and expertise in technology solutions and their evolution.

• Experienced at managing and leading virtual, cross-functional teams.

• Ability to thrive in a fluid and entrepreneurial environment.

• Excellent communication skills with ability to influence and partner with IT and Business organizations.

• Highly detailed with a systematic approach, sense of responsibility and strong, positive customer focus but also able to effectively handle multiple, rapidly changing, and conflicting priorities.

What will you get for this role?

• Competitive salary depending on skills, experience, and qualifications.

• Generous defined contribution pension scheme.

• Annual performance related bonus and pay review.

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days.

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply).

• Excellent range of flexible benefits to include a matching share save scheme.

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on 0121 200 5926 or send an email to alice.neal@aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.