Job Description
WHAT’S IN IT FOR YOU?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our just now website at www.justnowcompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
JOB DETAILS
Start Date: 02/07/2022
Status: Full-Time
Schedule: Monday to Friday, 8:00am to 1:00pm
Wage: $16.00/hr
Location: Assumption College School, Brantford ON
Important Information: Previous cashing handling and customer service experience an asset. Schedule follows the school calendar. Willing to train an enthusiastic, customer service driven individual who can work in a busy school environment.
JOB SUMMARY
Responsible for supporting cashiers in providing exceptional customer service and completing all point of sale procedures. Through effective scheduling, coaching and leading by example, the Head Cashier ensures all customers’ needs are met.
Essential Duties and Responsibilities:
- Greet and acknowledge every customer; maintain solid product knowledge; and provide outstanding customer service.
- Oversee and authorize guest returns, exchanges, merchandise credits, check authorization, and discretion discounts (i.e. competitive, employee sales, etc.); assure the completion of all PoS transactions and the proper control of cash at PoS registers.
- Help train cashiers and cross-train other associates.
- Help prepare daily deposits and change.
- Oversee the productivity, breaks and daily scheduling of cashiers; communicate performance issues to management.
- Maintain front-end supplies.
- Cover cashier shifts when call-offs occur.
Qualifications:
Think you have what it takes to be one of our Head Cashiers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Excellent listening, communication, and interpersonal skills to foster strong customer relations.
- Ability to work independently, take initiative, and demonstrate flexibility by providing other team members support and leading by example.
- Detail oriented with strong time management and problem solving skills.
- Mathematical skills and the ability to handle transactions quickly and accurately.
- Knowledge of register operation, including cash, credit cards and register receipts.
- Previous experience is required.
Job ID: 66901