The role of a H beauty Sales Manager is a key part of the store leadership team. As an exceptional leader, working with a team of Assistant Managers, you will work to achieve and deliver our Business vision of the “Art of the Possible” in the beauty world. You will be able to easily set and translate goals and direction for your team and can inspire and deliver the customer and commercial performance for both your departments and the wider store. In this role you will be a team player and natural collaborator with a “relationship first” focus. You will know that it’s by building authentic and genuine relationships with your people that you’ll get the best out of them.

About us

As the world’s leading luxury retail emporium, we craft magic, memorable experiences for our customers and support our talented teams to become the best ambassadors for our global brand. We set the highest standards and reward the remarkable people who help us maintain them.

About you

You will have a strong retail management background (Beauty industry experience is desirable but not essential for the right person) and a proven track record of leading large teams. You will be a relationship led leader, ensuring all colleagues feel valued, included, and help your team to be their best. Communication doesn’t stop with your team, and you will actively seek constructive feedback for continuous improvement from your business stakeholders. Further skills you will hold in this role are:

• You will have a relentless focus on delivering to the best of your ability for your team and store.
• You must have experience of managing teams of managers
• You will set an example for the right ways of working from the get-go, you will have a strong HR policy and employment law awareness.
• You are self-aware and comfortable operating in ambiguity.  It’s a new concept, we are evolving as we work.
• You have an appreciation of and adherence to operational and safety standards
• You have experience of visual merchandising

Our promise to you

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

On top of this, you will receive a great set of benefits, including 25 days holiday (with your birthday off too), great in-store discounts with extra 10% staff only days, a generous pension scheme and a culture of recognition which celebrates and rewards individual achievement.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.  What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram