Job summary
Amazon’s Global Specialty Fulfillment (GSF) is seeking a Senior Program Manager to support fast-paced expansion across Europe. This will be a new era for Amazon Prime and Fresh businesses, and if you are looking for an environment where you can drive business innovation and execute on multi-million-dollar capital investments, this is your opportunity!

Do you like travelling? Do you want to discover new countries, regions, cultures and diverse environments?

Can you excel in ambiguous environments? Are you usually the one in the room joining the dots, looking around corners and asking the "what if" questions? At Amazon, we're working to be the most customer-centric company on earth. Come and join the team and help us make history!

Successful candidates will be natural self-starters, comfortable driving business decisions in a fast paced, ambiguous environment while interfacing with cross-functional teams at all levels of the organization. Your superior communication skills, and proven ability to effectively manage, influence and negotiate with external/internal business partners at all levels will be leveraged to meet expansion targets. This individual will be part of a team of Program Managers who lead and coordinate the launch of new grocery business operations across Europe. This will require defining and scoping program requirements and critical path, understanding intricate inter-dependencies within the program, and driving and coordinating cross-functional teams to launch on time and on budget, as well as driving standardization and consistency within our network, in order to continuously raise the bar of our launches.

Being curious, keeping an open mind and having a strong sense of ownership will help you remain innovative in our culture. You will be part of a high-functioning and interconnected team with ultimate responsibility for the launch of multiple, complex, high capital projects.

Would you like an opportunity to travel and work in multiple EU countries and cultures?
The role will be based in the United Kingdom with 30% of time travelling either domestically within country or to other EU countries
Key Responsibilities:
· Work backwards from the customer to scope and define program requirements and critical milestones for launch on time and on budget
· Planning, driving and co-ordinating the execution of all GSF functions for successful program launch
· Establish and manage strong relationships cross-functionally, operating in ambiguous environments
· Able to manage multiple projects with competing deadlines whilst maintaining a customer focus
· Providing detailed, data-driven insight to identify and prioritize opportunities and to shape our program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
· Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
· Develop regular program communication and reporting, including launch plans, timelines, status updates, post-launch assessments and performance reviews with acute attention to detail on program status including significant milestones and any conditions which would affect the critical path to launch (program schedule) or program cost
· Takes ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
· Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders.

BASIC QUALIFICATIONS

· Relevant program/product management experience inclusive of budget management
· Bachelor’s degree
· Experience leading and coordinating cross-functional team
· Experience in leading high functioning teams
· Proficiency with Microsoft Office products (MS Project 2010, Excel, Access)

PREFERRED QUALIFICATIONS

· MBA or Master’s Degree in a related field
· Excellent business writing and communication skills to peers and senior leadership teams, with proven ability to write and defend effective business narratives
· Confidence in operating independently and dealing with ambiguity
· Proven analytical thinking, attention to detail, and exceptional organizational skills
· Previous experience with leading multiple stakeholders across international organizations to drive programs to successful delivery
· Board-level exposure to program engagement and delivery
· Ability to travel 30%
· Fluency in at least one other European language


If you need us to make any adjustments throughout the recruitment process due to a disability (including, but not limited to neurodiverse or mental health conditions), or any other health issue please let us know by contacting emea-ops-enable@amazon.com.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

All offers are conditional on references, verification of the right to work in the UK, and successful background screening check. This will include previous employment verification, qualification verification (if relevant) and a relevant criminal check.