Job Description:We are Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Be your best at Canada Life.

We are looking for a Group Benefits Examiner

If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our Claims Examiner team. You will be supported and rewarded for achieving clear individual and team objectives.

As a part of our Claims Examiner team, you will have the opportunity to support Canada Life’s business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members. You will make payment decisions, and work to ensure your performance targets are met.

What you will do

• Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts
• Conduct telephone calls to health and dental service providers for incomplete claims information
• Make accurate payment decisions according to adjudication guidelines
• Living our values of Customer View; Integrity; Partnership; and Communities

What you will bring

• Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy
• Well-developed analytical skills
• Must have excellent written and verbal communication skills
• Proven organizational skills
• Candidate must be able to work in a team environment as well as work independently with minimal supervision
• Reliable team member with good attendance
• Customer Service Focused
• Ability to excel within a Purpose/Vision driven environment