What you'll do

• Lead and motivate your team, in accordance with our Leadership & Company Principles, to work to their full potential every day and provide an environment where colleagues can produce their best work
• Create an environment where every member of your team can do their best work
• Take full responsibility for the performance and day-to-day operations of your store
• Effectively delegate workload and motivate your team to achieve your store’s key performance indicators
• Optimisation of store process through regular process analysis and implementation
• Solve problems swiftly to enable your team to focus on their tasks
• Identify employee potential and apply specific measures to develop employees
• Recruit, train and develop your team
• Ensure and provide excellent Customer Service throughout your store
• Monitor, manage and improve key performance indicators throughout your store

What you'll need

• Experience of leading and developing a team in a fast-paced, target-driven environment
• Excellent time-management, delegation and problem-solving skills
• A customer-focused manner, prioritising the customer experience at all times
• Willingness to be continuously on the go, working alongside your team,
• Excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store