Responsibilities 

• Work in close collaboration with multidisciplinary teams to design leading class applications and products that target the complexity and real-world challenges of the travel and airline industries
  
• Lead Design Thinking workshops to help Business stakeholders and Development teams better empathize with users and shape solutions to their needs
  
• Collaborate on defining product vision and feature roadmaps that will create value for and delight users
  
• Act as an advocate for the user as you design experiences that help them achieve their goals
  
• Produce UX and UI design elements to bring features and products to market
  
• Work closely with Business Stakeholders to define user journeys and build storyboards, proof-of-concept, wireframes, mock-ups, prototypes and solutions that meet usability best practices
  
• Identify actionable insights/learnings through ethnographical studies, in-depth user research, in-depth interviews, and usability testing
  
• Conduct ongoing research to stay current on UX and UI development best practices
  
• Collaborate on the definition of Air Canada’s Design System and its implementation
  
• Participate in the entire software development lifecycle by analyzing, designing, and developing new features and products
  
• Facilitate collaboration and feedback with/from customers, users, Designers and Business and IT Stakeholders
  
• Key Deliverables will be:
  
  • Wireframes and UX requirements 
    
  • User Interaction guidelines
    
  • Fully functional prototypes 
    
  • Hi-fidelity Mockups
    
  • Library of reusable UI elements and assets 
    
  • Complete documentation on all deliverables (English only)
    

Expertise in the following areas:

• Expertise in design thinking and human-centered design methodologies
  
• Building UX/UI solutions for web and mobile applications
  
• UX and UI design best practices
  
• Digital Accessibility best practices  
  
• Building click-through prototypes for collaboration and usability testing
  

Qualifications

• Education in Human Computer Interaction or related design program, or equivalent experience
  
• Minimum 5 years of UX/UI design experience
  
• Minimum 2 years working in Agile Product Development
  
• Experience designing business tools/applications is an asset
  
• Experience in user research and testing methodologies is an asset
  
• Experience with data visualization and report design is an asset
  
• Creativity with respect to idea generation, problem solving and solution implementation
  
• Ability to advocate for users first and effectively defend design choices/solutions
  
• Ability to design UX/UI solutions and document requirements for development
  
• Experience with design and prototyping tools: Sketch, AdobeXD, Figma, Abstract
  
• Passion for leading-edge technology and ability to relate back to business solutions
  
• Excellent communication and presentation skills able to demonstrate technical and business fluency
  
• Must be a team player with ability to work closely with diverse groups and working styles
  
• Autonomous and self-starter able to effectively self-manage priorities
  
• Must embrace an ever-changing environment