About the position

The Service Innovation (SI) team is responsible for the ongoing enhancement of the University's Automation and Optimisation IT workflows which includes Robotic Process Automation (RPA), Workflow and platform Optimisation. The team is engaged in small project activity both implementing and operationalising Automation activities in the pursuit of our strategic goal of becoming an Innovation and data led institution.

Reporting to and working closely with the Associate Director Service Innovation and the Business Units across the University the Senior Business Process Analyst will have direct responsibility across Process discovery, improvement and optimisation initiatives led by the Service Innovation Team.

Skills and Experience

To be considered for this position, you will have;

• An undergraduate degree in any area relevant to the position with at least 4 years subsequent experience; or extensive experience and management expertise; or an equivalent alternate combination of relevant knowledge, training and/or experience.
• Excellent interpersonal skills, especially the capacity to work collaboratively and cooperatively in small teams.
• Demonstrated organisation and problem-solving skills, with an ability to manage several different projects concurrently.
• Proven ability to focus on objectives rather than procedures and precedents.
• Ability to develop innovative methodologies or take a leading role in the application of proven techniques involving considerable theoretical and technical sophistication.
• Demonstrated ability to manage multiple stakeholders to achieve stated outcomes.
• Proven experience in writing EPICs and User Stories to elicit business requirements using agile and SCRUM methodologies.
• Proven experience in managing and documenting User Story acceptance and definition of done.
• Demonstrated understanding of the project lifecycle and experience working in an agile environment.
• Proven experience in development of initiative proposals and business benefit cases.
• Proven experience in running business requirements gathering or review workshops with business stakeholders.
• Demonstrated understanding on the business solutions and technical architecture for business process automation.

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome to Bundoora campus - Please click on the video link below:

Benefits:

• 17% employer contributed superannuation
• On site child care facilities
• Flexible work arrangements
• Discounts for staff and their family members to study a range of La Trobe courses