Job Description:

• Greet customers and visitors with a positive and helpful attitude.
• Help clients find their way around the office.
• Notify customers when necessary.
• Help maintain workplace safety by issuing, checking, and retrieving badges as needed, and maintaining visitor logs. Involved in a variety of administrative tasks including copying, faxing, note-taking and travel planning.
• Meeting and training room layout.
• Answer the phone professionally and route calls when necessary.
• Help colleagues in administrative tasks.
• Performing irregular administrative tasks.
• Answering, transferring, and screening phone calls.
• Sort and distribute mail.
• Hire, manage and develop junior administrative team.
• Provide excellent customer service.
• Make an appointment.
• Directing visitors to the office and appropriate persons.
• Answering, screening and directing phone calls to ensure reception area is neat and tidy, with all necessary stationery and documents (eg. : pens, forms, and brochures).
• Provide basic and accurate information in person and by phone/email.
• Receive, organize, and distribute mail/mail daily.
• Maintain office security by following security and access control procedures through the front desk (check logs, issue badges to guests).
• Order office supplies and maintain inventory.
• Update calendars and schedule meetings.
• Arrange travel, accommodation and prepare supporting documents.
• Keep records of expenses and office expenses.
• Perform other front desk duties such as filing, photocopying, copying and faxing.

Job Requirements:

• Proven work experience as a receptionist, front desk representative, or similar roles
• Proficient in Microsoft Office suite
• Hands-on experience with office equipment (e.g. fax machines and printers )
• Professional attitude and appearance
• Strong written and verbal communication skills
• Resourceful and proactive when having problems
• Excellent organizational skills
• Time management skills and multitasking, ability to prioritize work
• Customer service attitude
• High school graduate; Additional certification in office management is a
• degree plus an associate’s or bachelor’s degree in a related field.

Terms of Employment:

• Full time
• Permanent
• 40 hours per week
• Day, Evening, Shift, Overtime, Morning