The Role:

Personal Assistants work closely with Partners and their Executive Assistants to provide effective and efficient administrative support to their team.

Duties and Responsibilities:

• Partner calendar management including sending and accepting invitations, booking rooms and catering etc
• Screen telephone calls, respond to requests and/or forward onto the relevant employee
• Process incoming and outgoing mail
• Update the Client Relation Management (CRM) database ensuring data integrity - client details, bids, marketing events and business development activities
• Financial administrative support including timesheet entry, billing, and processing of invoices for payment
• Process expense claims for Partners and Directors within appropriate timeframes
• Booking business related travel via our Corporate Travel agent
• Client and contract administration including preparing engagement letters, pitches and proposals
• Process of Conflict and Independence Checks - submitting checks, monitoring progress and filing of final sign-off in client electronic files
• Draft Client Acceptance procedures for onboarding new clients
• Maintain office filing and storage systems including archiving
• Coordinate People & Culture activities including performance (RED) awards, team functions and team meetings
• Assist other members of the Executive Assistant/Client Services teams when required

Skills/Attributes required:

• Attention to detail and the ability to produce accurate work within deadlines
• A willingness to assist, and be able to manage multiple deadlines
• Is proactive in seeking out answers or further advice, where needed
• Establish rapport with colleagues, internal and external contacts to achieve an outcome
• A strong client service ethic and goes the ‘extra mile’ to commit to excellence

Qualifications and Experience required:

• 12 months’ experience working in a corporate environment preferred but not essential

Experience with software programs:

• Intermediate knowledge of Microsoft Office (especially Word and PowerPoint)
• Knowledge of APS and Workplace favourable, but not essential