The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people.

The Bank of England is a diverse organisation, made up of approximately 4,000 people – each committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability.

The Markets Directorate promotes monetary and financial stability by leading the Bank's market operations, and by using our presence, expertise and influence in financial markets to inform and shape the Bank's policy decisions and priorities.

The Markets Directorate includes 6 Divisions which are: 

• Sterling Markets
  
• Foreign Exchange
  
• Market Intelligence
  
• Financial Risk Management
  
• Middle Office
  
• Markets & Banking COO
  

Department Overview

Operational Resilience Manager, Scale E

Operational Resilience Team, Markets, Banking, Payments & Resolution (MBPR) COO Division

The Operational Resilience Team in the Markets, Banking & Resolution (MB&R) COO Division is looking for a manager to join team to help shape, implement and embed the operational resilience work across MBP&R.  The role offers the opportunity for cross-Bank working with a variety of stakeholders across MBPR, Risk, Technology and Cyber.

MBP&R strive to maintain the highest levels of resilience and readiness across our critical business functions. This includes developing our capability to respond to, and recover from, disruption as well as identifying and considering our approach to dealing with emerging external shocks (e.g., Covid, Cyber Threat).

The role requires a mix of skills, and we are looking for candidates who have a keen interest in Operational Resilience and Business Continuity, a good eye for detail and can take on and deliver significant work with topics that may not be familiar to them and communicating their findings clearly and concisely to staff at all levels.  The role will also include staff management for a small team of analysts as well as requiring regular and frequent engagement with a variety of stakeholders from across MBP&R.

The team also works closely with areas across the wider Bank, in particular with Executive Risk and Resilience Division, Cyber Security Division and Technology.

The MB&R COO Division’s mission is to support the effective delivery of strategy in the areas of responsibility of the Deputy Governor for Markets, Banking, Payments & Resolution.

It takes the lead on cross-divisional issues relating to operational risk and resilience, business planning, change delivery and provides support and challenge to:

• Manage and monitor operational risk and resilience, taking action to strengthen wherever possible.
• Establish priorities and mobilise local and central (Technology, People & Culture, project) resource to achieve our strategic objectives.

Maintain the highest standards of governance and change management

The role holder will manage the day-to-day activities of the team, ensuring priorities are adjusted to reflect new threats or risks, and lead on initiatives to drive forward enhancements to MBP&R’s readiness and resilience. This will also include representing the Bank at external forums.

Job description

Responsibilities will include:

• Providing analytical support to the team in the regular and ad-hoc processes relating to MBP&R’s Business Continuity plans and in adopting alignment to the PRA’s Operational Resilience Policy.
• Leading the work to operationalise a governorship wide approach to exercising to better plan, deliver and learn from experiences.
• Leading the work to prepare the Bank’s annual SWIFT Customer Security Programme attestation. This involves working closely with Technology, Cyber Security Division and other stakeholders to ensure controls are met and documented.
• Take on the role of ‘business critical friend’ to support the team’s objective to better understand the cyber risk to MBP&R and articulate to CSD to help shape future Cyber Defence workstreams.
• Working closely with Executive Risk and Resilience Directorate to identify risks which relate to MBP&R and mitigate, where appropriate, with robust resilience plans.  
• Support the team in responding to Business Resilience queries, developing new initiatives and continuous improvement.
• Co-ordinate preparation of the papers and agenda items for the quarterly Operational Resilience Board for MBP&R, presenting on topics where relevant.

This role is well-suited to flexible working including part-time and job-share arrangements. This is something we strongly endorse and support in the area.

The role holder will rely on a broad knowledge of the activities and business across MBP&R. Where this is not already evident, a desire and enthusiasm to develop this knowledge, will be essential.

A strong candidate will display the following skills:

• An interest in Operational Resilience and Business Continuity best practice.
• Excellent analytical ability to identify problems and opportunities and think creatively on solutions.
• The ability to communicate effectively with colleagues at all levels, often more senior, both within and outside the governorship to influence, challenge and persuade.
• An excellent standard and style of written communication, capable of drafting for senior audiences in the Bank along with the ability to present technical detail for non-technical audiences.
• Being able to adapt and be flexible to changing priorities. Keeping calm under pressure and able to make practical decisions. 
• Pro-activity and drive, whether working autonomously or as part of the team, to make things happen and deliver results.

Knowledge of how the Bank operates in the financial markets and the roles played by MBP&R (desirable).

Number of direct reports: 2 Analysts

The Bank values diversity and inclusion – we want to reflect the society we serve better, we want the best people to work for us and we want our workplace to be inclusive.  We value all forms of diversity, including but not limited to age, disability, ethnicity, gender, gender identity, race, religion and sexual orientation.  One way we support diversity and inclusion is through our staff-run networks, which are summarised here.

We are fully committed to having a diverse and inclusive working environment and are open to considering how the role might be carried out with flexible working.  This role is therefore open to flexible working patterns.

Where a role can be carried out from home, we are working towards colleagues spending at least half of their time in the office, so that we can all benefit from working together in person, while maintaining the flexibility offered by home working. From 6 June 2022, we expect colleagues to spend a minimum of 40% of their working time in the office per month.  Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.

We are also committed to making adjustments for candidates and employees where possible, and have partnered with external expert organisations to support us in this.  We are a member of the Disability Confident scheme, summarised here, and people who wish to apply under this scheme should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

We anonymise applications so hiring managers will not be able to see your personal information when reviewing your submission, including your CV. Please fully complete the application form questions as requested, as any incomplete submissions may not be reviewed.

The Bank of England is a distinctive institution and our rewards are one of the things that set us apart. As well as enjoying a competitive salary you will work in a collaborative, inclusive environment, with a subsidised restaurant, flexible working opportunities and plenty of wellbeing initiatives.  

This specific role offers a base salary of £61,100 - £79,470 per annum, along with our comprehensive benefits package as follows:

•    A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
•    A discretionary performance award based on a current award pool.
•    A 7% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
•    25 days annual leave with option to buy up to 13 additional days through flexible benefits.
•    Private medical insurance and income protection.