Programmatic Management/Support

• Leads support activities, guiding Program and Technical Assistants to ensure that approaches align with proposed retention and support strategies. Leads weekly meetings to review calendars, work plans and upcoming tasks.
• Designs procedures for managing technical and participant support requests.
• Develops or provides input on calendars, work plans and RACIs incorporating nomination, registration, orientation, and course start and end dates for four terms per year.
• Coordinates backend administration of enrollment management workflows in the OPEN portal: opens and closes terms and sets top-level allocations. Monitors nomination progress in collaboration with OELP.
• Contributes input on improvements to OPEN systems or the development of new workflows and reporting capabilities in collaboration with project team. Maintains user guides.
• Analyzes enrollment data for internal and external reporting.
• Coordinates quarterly reviews and updating of orientation curriculum; serves as the lead facilitator for orientation course delivery, training other assigned staff.
• Develops agendas and presentations including nomination and registration webinars, term startup calls, and graduation events.
• Assists with the recruitment and onboarding of new hires, as needed.

Programmatic Administration

• Assists with ensuring that document management sites are use appropriately by members of the project team assigned to support course delivery.

Business Development and Proposal Management Support

• As requested, writes specific parts of proposals such as participant support and retention plans. Contributes to small bid proposal development.

Finance Support

• Drafts and/or reviews drafts of sub-award packages for submission and approval of Contracts Management Services.
• Manages the pre-award assessment process by collecting relevant documentation and coordinating completion with project and Finance team.
• Reviews purchase orders in the finance system of record. Reviews expense reports prior to management approval and tracks receipts against obligations to assist with quarterly accruals.
• Liaises with subcontractors to monitor task completion and coordinate submission of reports.
• Other duties, as assigned.

Education: 

• Bachelor's Degree or its International Equivalent • Communications, Education, Social Sciences, International Development, Human Development or Related Field.

• Project management certification preferred.

Experience: 

• Minimum 4 years of progressive experience with project management principles and practices and prior work experience in a non-governmental organization (NGO), government agency or private organization such as a university or college.
• Experience using student information databases and learning management systems required.
• Strong data analysis skills required.
• Experience with Costpoint, Microsoft Teams and SharePoint, and Google products preferred.
• Articulate and professional and able to communicate in a clear, positive fashion with a variety of audiences.
• Must possess strong capability to coordinate multiple projects with overlapping timelines, use good judgement to develop and refine processes, and efficiently tackle problems.

Applied Knowledge & Skills:

• Full understanding of project/project management concepts and practices.
• Basic knowledge of the technical area of the project.
• Task level knowledge.
• Working knowledge of concepts, practices, and procedures with project design.
• Excellent oral and written communication skills.
• Strong and demonstrated project/project management skills.
• Ability to problem solve and implement corrective action as needed.
•  Ability to prepare reports and provide information to management in a timely matter.
• Articulate, professional, and able to communicate in a clear, positive fashion with funder and staff.
• Must be able to read, write, and speak fluent English, fluent in host country language as appropriate.

Problem Solving & Impact:

• Works on problems of diverse scope that require review of various factors.
• Uses cost benefit/risk assessment with selecting methods and techniques to determine appropriate action.
• Builds productive working relationships internally and externally.
• Decisions may cause delays and affect a work unit or area within a department.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit or stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Occasional domestic or international travel may be requested to support domestic outreach activities (conferences) or participate in training or alumni outreach events at U.S. embassies.