Position Summary

The Office Administrator will interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.

Typical Duties Include:

Respond to rental inquiries by fax/telephone

Taking rental applications and last month's deposits

Respond to tenant account and procedure inquiries

Answer telephone calls and return emails

Accept rent payments (cheque, money order) and record on deposit sheets

Superintendent inquiries re: existing and prospective tenants

Recommending apartments and setting up viewings with prospective tenants

Complete office paperwork

Some cleaning duties required

Taking in and processing:

Parking agreements and cancellations

Notice to vacate and notice to rescind

Transfer requests

Inform applicants of approved applications

Lease Signing

Perform pre-vacate, move-in and move-out inspections

Process the A/R Report

Perform door knocking (rent reminders, rent collection, N4s)

Process the Availability Report

Document work order / service requests for residents

Delivery of notice of entries and legal documents to residents

Skills, Abilities and Requirements:

Customer Service

Problem Solving

Motivated

Communication

Multi-tasking

Handles pressure with a positive outlook

Detail Oriented

Dedicated