What you'll do

• Install, maintain and support Lidl GB network equipment and infrastructure
• Actively looking for improvements in processes
• Implement network automation solutions
• Rollout and implementation of projects
• Carry out software hardware and configuration updates
• Change control (CAB) and task scheduling
• Maintain and report SLA and KPI where specified
• Monitor and resolve departmental incident management tickets at 2nd/3rd level
• Produce problem reports and escalations where necessary
• Update and maintain network documentation and procedures
• Follow Lidl best practice and procedures
• Provide remunerated “Out of Hours Support” on a scheduled rotation

What you'll need

• Cross sectional experience working from CCNA to CCNP level is essential
• Experience supporting across a large multiple sites’ estate
• Experience supporting and configuring WAN technologies such as SD WAN and DMVPN
• Experience of supporting and configuring Cisco and Huawei LAN, and Wireless products is desirable
• Experience of supporting and configuring Fortinet FortiGate firewalls and FortiManager is desirable
• Experience of network automation technologies such as Python, PowerShell and Ansible is highly desirable
• Strong verbal and written communication skills
• Able to work as part of a team with good interpersonal skills
•  and with good problem-solving ability
• Ability to manage faults with third party engineers
• Demonstrate initiative and problem ownership/escalation
• Full UK Driving Licence is desirable