Responsibilities:

• Lead the development of the medium-long term strategy and approach to achieve competitive turn performance and connect the improvement objective with the needs of our employees and customers.
  
• Develop strategies to ensure On Time Performance initiatives relating turns form part of the airlines daily focus and implement the chain reaction blueprint, critical for each departure which will proactively allow for all parties to clearly identify their impact on OTP.
  
• Lead the practical application and execution of that strategy.
  
• Ensure continuous alignment and collaboration between Airports North America, ECX, and the corporate OTP strategy.
  
• Operationalizes innovation and strategic thinking to deliver a higher level of customer experience. 
  
• Apply lean six sigma, project management, and SMED tools & methodologies to tackle complex turn challenges to streamline operational processes.
  
• Liaison between Airports, Operations Excellence, & IT to ensure alignment and most effective initiative delivery. Act as the product owner, when required, for key technology changes that support the project, including the articulation of business requirements and project implementation.
  
• Create successful relationships with all stakeholders and remains a trusted advisor on issues and aspects related to Aircraft Turn Performance.
  
• Drive proactive results orientated initiatives, than reactive reporting driven.
  
• Manage the overall Turn Performance Improvement initiative prioritization process & roadmap involving components outside of functional scope.
  
• Lead the charge for transformational and innovative thinking through technology, process/procedures, and employee engagement and assesses all marketing and commercial initiatives to reduce OTP conflict.
  
• Collaborate with Change management team to implement methods of sustainable change & drive employee engagement
  
• Cultivate people and best practices that deliver continual improvement.
  
• Communicate regularly and broadly across the organization, from the front line through to executive management, to mobilize engagement, enthusiasm, knowledge, and alignment of key initiatives
  
• Steer research activities as required 
  
• Ensure Safety, Security and Service standards are adhered to, practiced consistently, and monitored.
  

Qualifications

• University degree or equivalent experience
  
• 3+ years of experience in a continuous improvement and/or project management role.
  
• Deep knowledge and demonstrated track record of Air Canada and airline/vendor/supplier operations, processes, and people
  
• Ability to build and manage relationships to drive results
  
• Experience working with large and varied groups of stakeholders with competing priorities; ability to bring others together to work towards a common goal
  
• Goal-oriented with a vision for sustainable results
  
• Team player with a collaborative strategy in consideration of multiple and differing priorities
  
• Ability to thrive in fast moving and highly complex environments
  
• Excellent interpersonal communication skills with a strong sense of people, culture and change management
  
• Strong and disciplined management skills
  
• Bilingualism an asset
  
• LSSBB/PMP certification is an asset
  

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
  

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.