WHAT’S IN IT FOR YOU?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

How you will make an impact:

A Learning Architect ensures a clear vision with a clearly defined roadmap, bringing together tools, platforms, and content into a form that is easy to use, scalable, and delivers a great user experience within our learning infrastructure. This successful candidate will develop learning using the application of learning technologies and will create learning that will support our learning goals. 

As a Learning Architect, you will:

• Design workshops for leadership and front-line workers, focused on exceptional service, retail and customer experiences
• Design and develop content within our learning system (LMS) ensuring its alignment to the overall strategy
• Manage the digital learning plan to maximize learning outputs in our learning platforms (LMS)
• Implement the use of modern learning techniques; chunking and sequencing of content in a manner best suited to meet learner outcomes within their learning design
• Manage the learning system performance; content, layout and structure, to ensure system reliability and performance that maintains and builds learner confidence.
• Review and develop scripts/story boards that meet layout and visual representation standards established
• Propose and implement modern Instructional Design strategies and concepts to enhance learning design and learner engagement
• Apply modern learning theories within the creation of eLearning, micro learning, VLT & ILT course development 
• Analyze learning needs, tasks, and styles, to develop end-to-end and recommend end-to-end learning 
• Using data, provide direction and guidance in learning-concept design to support organizational goals

About you:

• Bachelor’s degree in Instructional Design, Curriculum and Instruction or related field. 
• 1-2 years’ experience using Learning Management Systems
• Professional experience developing learning content across multiple platforms (including mobile); experience with gamification and micro-learning as asset
• Hospitality experience in restaurant, hotel is desirable
• Experience successfully deploying and sustaining learning projects and programs into production.
• Proficiency in authoring e-Learning software such as Articulate, Moodle, IsEasy, Camtasia or similar technologies.
• High level proficiency in using MS Office suite & web-based conference services such as WebEx, Teams, and similar technologies.
• Strong group facilitation & presentation skills at all levels
• Available to work weekdays, evenings and weekends with a potential of 15-20% travel