What you’ll be doing 

Our purpose is that driven by our passion for food, together we serve and help every customer. 

You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering. 

Our Nightshift teams are core to our stores always being ready for our first customers of the day. They restock shelves, take in warehouse deliveries and help with overnight online picking. As a leader, you’ll stay connected to the day time leadership team to understand the on-going plans and priorities and make sure everything is set up and ready for our colleagues and customers in the morning.

We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible. 

Specifically, your role is to set the direction of travel in your area for the next 1-3 months. 

What success looks like 

There’s a lot to learn. Every day you‘ll be strengthening your existing leadership skills and adding new ones, here’s how: 

•    You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change 

•    You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunites 

•    You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter 

•    Be confident in your ability to continuously prioritise and energise your team through the night 

•    You will be developing yourself as the operational expert and acting as a role model for your team 

•    You’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store Manager 

About you  

You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you’re working now, you’ve demonstrated you can make a difference and love being part of a team. 

What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.