Responsibilities    

• Drive continuous improvements in AC QA guidelines and champion the adoption and inclusion of industry best practices, technologies and process for high quality timely cost-effective solution deliveries. 
  
• Drive continuous improvement in the quality of solutions and changes deployed in your domain. This includes analysis of MIs/customer defects/feedback and incorporation of preventive actions, as required. 
  
• Responsible for the overall quality of all solution deployments within BU or domain. Ensuring that test, development, and deployment processes comply with AC QA guidelines.
  
• Implement effective analysis of design and reviews test scripts, coding, automation, and integration activities required, based on general objectives and knowledge of overall architecture of product or solution
  
• Manage all activities in the System Development Quality Lifecycle including aspects that are executed by other departments, branches, or 3rd parties. Ensure compliance to AC QA guidelines and KPIs"
  
• Lead requirement and systems analysis efforts, including translating business requirements
  
• Lead Planning and monitoring processes for a particular functional area
  
• Responsible to provide technology or services ownership direction across functional areas, including matters related to specialized or niche technologies
  
• Provide financial inputs for developing, administering and adhering to the budget allocated for the role’s span of control
  
• Responsible for working across technology functions to ensure synergistic collaboration and attain shared goals
  
• Responsible for providing mentorship across functions for common development of technical skills and capabilities
  
• Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriate
  
• Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practices
  
• Responsible to drive technology vision and continuous improvement objectives for a functional area
  
• Work with QA suppliers to effectively manage QA teams, resources and processes to deliver on time with a high level of quality.
  
• Monitor and measure the performance of QA resources, processes and tools across the SDLC and report and maintain an operational scorecard
  
• Ensure adherence to mandatory regulations and processes through governance of test activities within the assigned areas
  

Qualifications

• A relevant University degree/technical certification, and/or relevant experience commensurate to the role 
  
• 8-10+ years of IT technology, operations, people leadership and strategy experience in a large company 
  
• ISTQB, QAI Certifications and other Certifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)
  
• Demonstrate significant technical depth to handle strategic technology priorities
  
• Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
  
• Must have experience in managing and working with distributed team members
  
• Must have a desire for achieving excellence in customer satisfaction, product quality and reliability
  
• Strong understanding of different software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools
  
• Experience with agile testing methods and continuous integration with knowledge of CD
  
• Knowledge of internet and e-business, mobile apps processes, disciplines, and standards
  
• Experience with mission critical, operations or security sensitive systems. Including managing deployments and rollbacks
  
• Experience with production level testing e.g. health checks, monitoring, failover, and DR
  
• Must have experience in test automation, performance, and security  
  
• Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
  
• Excellent problem solving, interpersonal communication and project management skills in planning, resourcing, tracking, and reporting on project progress
  

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.