About the position

The position will perform dueties at this level include: Requires judgement based on theoretical and technical knowledge pertaining to a range of differing situations. Exercises initiative in the application of systems and procedures; Contributes to decision making by applying a thorough knowledge of a complex set of rules, activities or procedures to particular cases, to make recommendations for authorisation by more senior staff; Identifies gaps or shortfalls in information and sources additional related information; Performs tasks/assignments which require proficiency in the work area's rules, regulations, processes and techniques, and how they interact with other related functions; Provides professional advice and recommendations within specific parameters/professional guidelines to support informed decision making & influence how other work areas or individuals frame their actions or procedures; Respond to enquiries via email, telephone and online systems to provide expert advice to academic staff, prospective and current graduate research candidates, colleagues and other university staff on graduate research procedures and processes; Administer the end-to-end application and enrolment process for candidature and scholarship applications, including supporting scholarship assessment, ranking and administration of payments; Manage the administration of variations to graduate research candidature, progress reporting, and supervisor registration; Maintain and monitor up to date and accurate candidature data information in the Student Information System, PRIME, TRIM, the Graduate Research Workflow Systems and other record keeping systems; Provide support for other members of the Graduate Research Operations Team, including supporting examination processes as required.

Skills and Experience - Key Selection Criteria

To be considered for this position, you will have

• Completion of a degree without subsequent relevant work experience; or completion of an advanced diploma qualification and at least one year's subsequent relevant work experience; or completion of a diploma qualification and at least two years' subsequent relevant work experience; or completion of a Certificate IV and extensive relevant work experience; or completion of a post-trades certificate and extensive (typically more than two years') relevant experience as a technician; or an equivalent combination of relevant experience and/or education/training.
• Demonstrated depth or breadth of expertise developed through extensive relevant experience and application.
• Demonstrated ability to gain a conceptual understanding of relevant policies, procedures or systems and interpretation in the application of policy and/or precedent.
• Ability to innovate and take responsibility for outcomes.
• Demonstrated ability to set priorities and monitor workflows within own area of responsibility.
• Demonstrated capacity to organise work effectively and efficiently and deliver outputs in a timely manner.
• Demonstrated ability to work independently, follow established procedures with limited supervision and contribute positively to an effective team.
• Proven ability to work as a member of a team in a very busy and dynamic environment.
• Demonstrated flexibility and capacity to develop and work with new processes and systems.
• Excellent written and oral communication and interpersonal skills, with a demonstrated customer service focus, solution orientated approach.
• Ability to develop excellent working relationships with colleagues, candidates and other stakeholders.
• High level proficiency in computer software packages including word processing, spreadsheets, databases, and electronic mail.

Please refer to the Position Description for other duties, skills and experience required for this position.

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Benefits:

• 17% employer contributed superannuation
• On site child care facilities
• Flexible work arrangements
• Discounts for staff and their family members to study a range of La Trobe courses