Key Functions:

• Operate the main access and monitoring system in addition to the various systems not yet part of the main system.
  
• Analyze, process and forward requests from members of the organization regarding access card requests, access modification, background checks and all other requests concerning the security of the company.
  
• Perform preventive checks of Air Canada sites using various monitoring systems and site security teams.
  
• Support and supervise the security agents present on site for any situation or problem, 
  
• Ensure that the agents respect the KPI’s set forth by the team
  
• Regularly check the status of the security systems and manage the alarms and all incidents (alarm management).
  
• Management of priorities according to the severity and risk of the situation. 
  
• rapidly analyze all problematic situations so that action can be taken as soon as possible.
  
• In the case of break of equipment, carry out necessary checks and send repair request to appropriate subcontractor
  
• Respect the procedures and confidentiality set by the company at all times and ensure that they are respected by all persons accessing Air Canada sites.
  
• Ensure the maintenance and compliance with the procedures of the security teams present on site.
  
• Analyze and deliver sensitive information to corporate security members.
  
• Document any incidents that took place during the work shift in ADQ/Genetec or the applicable reporting documentation forms. 
  

Qualifications

• Proficiency in Microsoft Excel & Word, 
  
• Knowledge of the Genetec Security Center systems is an asset,
  
• Have excellent communication and interpersonal skills, a high degree of diplomacy, maturity, and discretion
  
• Excellent multitasker and able to make decisions quickly
  
• Ability to work without supervision, has good judgment and manage own time
  
• Excellent teamwork skills
  
• Attention to details and strong problem-solving skills
  
• Must be fully bilingual in French and English
  
• Strong written skills both French and English
  
• Strong sense of confidentiality 
  
• Must be available to work flexible shifts 24/7 schedule coverage
  
• Must be willing to support the team during occasional site system outages and emergencies out of business hours when required
  

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.