Edinburgh Fort Kinnaird. Customer Advisor-25 hours

It’s time to look to the future.

We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You’ll be the face of EE and, what’s more, you’ll get the chance to develop a career that goes well beyond our stores. Sounds good, right?

What you’ll do:

• Find every opportunity to boost your store’s success with sensational customer service
• Create an environment in which customers feel welcome and comfortable
• Engage customers in genuine, enjoyable conversations to understand their needs
• Help people choose the right products and show them how to make their digital life better
• Keep up to date with all our products, services and promotions, and those of competitors
• Take pride in the appearance of the store, keeping it clean and tidy at all times

You’ll definitely:

• Be able to show how you’ve worked to and achieved sales targets or deadlines
• Show an interest in communications technology
• Enjoy being part of a team but still have the drive to work on your own initiative

You might even:

• Have worked in retail, sales or service
• Know a thing or two about the telecoms sector

What’s in it for you?

• Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
• Competitive salary

• Uncapped monthly commission, based on personal and store targets
• Typical commission of £3,500 (pro-rata); top performers can earn £20,000
• Competitive healthcare and BT share plans
• 50% discount on an EE mobile package (30% for Friends and Family)
• 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
• The chance to win once-in-a-lifetime all-expense-paid trips and prizes
•  BT TV, including BT Sport and NOW Entertainment Membership