Responsibilities:

• Ensure efficiencies in Pilot and Flight Attendants’ scheduling. 
  
• Ensure crew schedulers operate in accordance with all Canadian Aviation Regulations and is in compliance with labour agreements.
  
• Provide input to the Manager Crew Scheduling on all irregular operations with respect to crew impact and availability while supporting on-time performance, customer service and cost management. 
  
• Manage appropriate action to minimize cabin personnel and Pilot staffing costs by analyzing operational requirements vis-a-vis system Reserve resources
  
• Track and manage daily On time performance
  
• Solicit and develop suggestions from crew scheduling personnel, line management, and crewmembers to improve the crew scheduling function
  
• Monitor the pilot and flight attendant network (flight schedules) to assess potential disruptions caused by crew issues or that may affect crew schedules to proactively develop plans of action.
  
• Alert the System Operations Control (SOC) planning unit of potential crew-related disruptions and provide possible solutions.
  
• Analyze and recommend possible re-crewing solutions during operational disruptions to provide decision making support to the SOC Manager.
  
• Collaborate with pilot and flight attendant schedulers to assign or re-assign crewmembers to resolve schedule disruptions.
  
• Consider crew legalities and contractual requirements in the decision-making process. 
  
• Direct crew schedulers to make computer adjustments and to confirm legalities and requirements.
  
• During severe irregular operations, develop comprehensive crew solutions to major disruptions.
  
• Work collaboratively with the SOC planning unit to consider options and alternatives to support customer service. E.g. extra-sections, equipment substitutions.
  

Qualifications

• Minimum of one-year crew scheduling experience 
  
• A demonstrated ability to make effective decisions in an environment of high pressure 
  
• and stress.
  
• Very strong communication, interpersonal and organizational skills.
  
• A demonstrated ability to provide direction and leadership to staff members in a fast 
  
• changing, professional environment. 
  
• Working Knowledge of Canadian Aviation Regulations related to crew scheduling.
  
• Ability to deal effectively and constructively with conflict situations 
  
• Working knowledge of Crew Scheduling systems is an asset (Netline, Communicator, 
  
• RES III)
  
• Previous experience with staff management a definite asset
  
• Available to work flexible varied shifts when required