Main Duties & Responsibilities of the Role

Maintain contract health & safety, and hygiene standards in line with current legislation

Ensure that due diligence records are completed and maintained

Adhere to company policy on dealing with customer comments

To comply with company and client policies and procedures.

Ensure that customers always receive a prompt and courteous service.

Ensure personal appearance, including uniform, are always of the highest standards in line with company policy.

To work in all areas across the site including catering outlets, kitchens and Costa Kiosks as requested by the General Manager and Head chef

To ensure that all clients and customers and dealt with promptly and courteously according to company standards.

Prepare counter to the standard laid out by the management.

Serve all food and beverages at the specified times and in the appropriate quantities.

Ensure sound knowledge of the food served daily together with the portion size.

Ensure tables, chairs, trolleys, and floors are kept clean and tidy at all times.

Assist with the washing up of light equipment.

Assist in the preparation of food

Clean all areas of food preparation and service using the nominated cleaning schedules

Ensure that floor and wall surfaces are kept clean to the prescribed height.

Maintain full compliance with ISO9002 & ISO14001 requirement for which you have responsibility

To perform any other duty which may be reasonably required by your line manager or the company

To be successful in this role, you will need

Educated to GCSE level or equivalent

Basic food hygiene.

A knowledge of health and safety

Previous experience in a similar role

A good team player.

The ability to work using their own initiative 

Ability to follow policy and procedures

Willingness to bring concerns to corporate attention via prescribed channels

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.