Job Description

Posting Date Jan 27, 2022

Job Number 22011277

Job Category Food and Beverage & Culinary

Location Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia

Brand Marriott Hotels Resorts

Schedule Part-Time

Relocation? N

Position Type Non-Management

Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatmentâ„¢.

Our brand values are Inventive, Dynamic, Thoughtful. These ideas are the filter on everything we do, from our physical spaces to our service experience.

Are you the ultimate host who loves to provide dynamic service? The Melbourne Marriott Hotel is looking for you - people who can really influence our guests stay. We embrace associates who embody our brand’s modern and sophisticated personality.

What we ask of you

• Experience in a similar role
• A genuinely warm & welcoming demeanour
• Personable communication skills
• Energising motivation - its infectious - no job is too big or too small
• A passion for the industry, a want to be the best in service
• A love of driving initiatives and taking care of people
  

What you will do

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs.
• Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
• Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
• Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
  

Perks, Rewards, Motivations

• Discounts on hotel rooms including all properties within the Marriott International group
• Discounts on food & beverage across all our hotels
• The best hotel training opportunities produced independently by Melbourne Marriott Hotel and internationally recognised training programs by Marriott International
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
  

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.