Job Description
Are you looking to further your career in the restaurant industry? Join the industry’s best at Shorelines Casino Peterborough as a Food and Beverage Supervisor.
Primary Responsibilities:
- Oversees dining room operations on a shift basis
- Provides outstanding customer service to guests.
- Offers food and beverage expertise to customers
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Coaches a team of engaged team members who care passionately about the business, site operations, and delivering a great guest experience.
- Trouble-shoots and resolves guest concerns before they escalate.
- Performs front line service duties as required
Qualifications:
- Minimum 2 years of front of house restaurant experience
- Minimum 1 year of supervisory or managerial experience
- Must be Smart Serve certified
- Proven knowledge of food and wine
- Bartending and serving experience in a high-volume bar/restaurant is required
- Effective leadership and ability to provide coaching to employees
- Ability to use Microsoft Office applications
- Must have experience with restaurant point of sale systems
- Ability to prioritize and meet tight deadlines
- Exceptional customer service skills
Job ID: 106877