Fees And Charges Manager

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Finance team is friendly, knowledgeable and we love what we do. We are proud of our expertise and passionate about the high-quality, service we deliver to all of our customers and stakeholders.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our Finance team as a Fees And Charges Manager

Our Finance team play an important role in helping us to achieve our vision by supporting colleagues across the organisation to achieve the best value for money, pay for goods and services and understand complex financial information. Our finance specialists work across a number of teams including Corporate Finance, Financial Management and Procurement. Working collaboratively with colleagues we prize our accountability, empathy and a genuine desire to be helpful and informative.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for someone to join us in the position of Fees And Charges Manager in London. Your responsibilities will include:

• To work with colleagues across the organisation to produce transparent and accurate income plans for the overall Directorate as well as local scheme plans.
• To ensure that income plans are accurately prepared and delivered to strict deadlines
• To be the in-house expert on good practice and legislation related to service charges setting, care & support fees and lease charges for the Care & Support sector
• Support new business bids and model and price care and support contracts and individual fees
• Lead the annual price review for care and support contracts and individual feesï‚·Support the annual budget process including preparing scheme level and business area budgets
• Maintain a system of up-to-date fee information to support the business.
• To work closely with operational teams to optimise enhanced housing benefit claims.
• To ensure accuracy and completeness of information across IT systems and carry out audits on data reports to provide assurance
• To act as a point of specialist knowledge on care and support directly-managed and agency-manged stock. Most desirable; knowledge, skills and experience
• Degree level education required
• Very good IT skills generally and specifically in relation to Excel

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will:

• Knowledge of property management and experience of calculating and issuing property charges, including service
• Knowledge of care and support pricing models and fee setting
• Extensive knowledge of leases, tenancies, legislation and case law in relation to service charges and rents.
• Experience of producing statistical reports, KPIs and ensuring delivery with performance targets.

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Salary:£31k to £33k per Year
• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year.
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.