FAE/ Field Support Manager

FAE/ Field Support Manager

FAE/ Field Support Manager

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
46087
Date Posted
1 year ago
Recruiter
Helen Josh
Job Views
275

Job Description

What you do at AMD changes everything 
 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 
 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
 

Embedded Field Application Engineer (FAE) - Bay Area

 

The Role:

We are looking for our next team member to join the Embedded Sales team, to provide technical support for AMD Sales Teams, customers and partners within their defined region. To be accountable to the sales team and/or the field engineering management team for all aspects of technical engagements necessary to support account objectives in the region.

Supporting a broad range of customers, technology and partners, the primary focus will be to develop technical relationships and win new designs and opportunities (Pre-sales), defend/support existing wins (Post-sales) and provide customer feedback to internal engineering/technical teams.

 

The Person:

Does this sound like you? We'd love to talk!

  • possess a broad technical understanding of AMD’s product portfolio with special emphasis on Embedded and new client platforms (design wins); Networking, Storage, Edge/telco, and Automotive 
  • able to share a specialized knowledge of end user hardware and software environments including Operating systems (Windows), compilers, benchmarks, and targeted applications
  • excellent interpersonal and communication skills (written, verbal and presentation skills) with a good balance of hardware, architecture and software expertise
  • ability to work independently as well as part of a team
  • good time management skills and the ability to prioritize
  • Strong internal (Sales, Marketing, Engineering) and external (customer) relationship building success
  • outstanding problem-solving skills and ability to manage complex problems involving multi-disciplined, cross-functional teams
  • Ability to travel within the region

 

Key Responsibilities:

To support the sales process by working with account leaders, internal engineering, and business units to enable new customer solutions based on AMD technology.

Leading technical discussions and resolving technical issues for platforms based on AMD products from design to mass production. This may include the following activities:

  • On-site meetings with customers
  • Performance and benchmarking analysis in support of customer opportunities
  • Provide technical guidance or recommendations for platform performance improvement (HW and SW)
  • Provide technical training for customers or AMD sales team
  • Evaluation and research on competitive platforms, applications or technologies
  • Presentation of AMD roadmaps or technology (Internal and External)
  • Support for conferences or regional events (Presentation, HW demos, Customer meetings)
  • Other duties as required to support the sales team and customer base

 

Preferred Experience:

  • knowledge in one or more of the following areas: System design, processor technology, benchmarks, embedded systems and applications, graphics and/or advanced PC technology
  • Subject matter expertise in one or more of the following areas is also preferred: Embedded software ecosystem, system architecture, APU technology or embedded system design
  • Networking, Storage, Edge/telco, and Automotive experience a plus

 

Academic Credentials:

Undergraduate or advanced degree in a technical subject area (e.g. Engineering or Computer Science) or equivalent combination of training and experience

Job ID: 46087

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