Ethical Trade & Environmental Sustainability (ET/ES) Operations: We aim to deliver amazing fashion at amazing prices to Primark customers, whilst maintaining the highest levels of rigour, protecting the people who make our products, ensuring social, environmental and structural compliance. We operate as ‘one team’ with the rest of the business.

Purpose of role: This role will lead the cross-functional development and implementation of policies, tools and procedures that collectively govern the environmental compliance program and elevate supplier performance. In addition, this role will establish & manage internal processes for collecting and reporting on program performance across compliance and other impact areas.

Reports to: Head of Environmental Sustainability

Key Responsibilities:

Compliance

Lead the day-to-day management of the Primark environmental compliance program.

Ensure that policies, standards and tools used to govern the compliance programme support the broader environmental strategy

Responsible for ensuring that policies are kept up to date and that approaches are measurable, considering data collection and performance management.

Create an effective communication programme for releasing updated tools and policies to the global supply base

Ensure that Primark’s programme is aligned to industry best practice and tools

Reporting

Drive a culture of data-driven decision making across the environmental team and influence its use across the business.

Work to develop a coordinated approach to collecting, analysing and reporting on supply chain compliance and our Primark Cares sustainability targets

Act as central point of contact for all Environmental KPIs, supporting business decisions and all external reporting frameworks

Monitoring / Solutions

Creates and provides monthly performance reports, as a minimum.

Elevates issues according to internal process and ensures remediation actions are taken

Supports continuous improvement of supplier/facility performance metrics and their communication (internally and externally)

Works with in-country teams to review supplier performance and risk

Team Management

Manages direct reports (1) and identifies future resourcing needs as required

Acts on behalf of the ES team in communications where appropriate, representing team strategy

Supports management of the Quartley team meeting & ad-hoc tasks

Manages 1x environmental assistant, with broad accountabilities for environmental team support, inclusive of contracting, invoicing and payment support

Internal Engagement

Direct point of contact for internal teams on compliance and environmental sustainability reporting

Key point of contact for suppliers regarding compliance programs (in collaboration with regional teams)

Delivers training and engagement on relevant topics

Engages across all departments and levels with confidence and gravitas

Coordinates internal and external engagement on relevant topics

External Stakeholder Engagement

Active engagement within ZDHC, SAC, Textile Exchange, Leather Working Group, and others, where appropriate

Assists in shaping the future of industry tools, such as SAC HIGG FEM

Manages relevant topics with contractors and service providers

Reporting & Data

Establishes and maintains a robust approach to tracking and reporting on program performance.

Continues to refine data analytics and reporting to improve program performance

Track and report data on programme initiatives, streamlining data into central systems

Ensures security of data and integrity of information used and shared

Performs ad-hoc reporting for Primark’s Communications/Reporting and ABF as required

Knowledge & Experience:

Qualified in Sustainability, Environmental Science or other relevant area to degree level (BSc/MSc); further qualifications desired

Demonstrable knowledge of using data to drive decision making, with an awareness of sustainability and compliance platforms, such as Higg Co.

Good industry knowledge, particularly supply chain

Project management and leadership skills

Excellent organisation, communication, administration and IT skills

Strong experience of industry initiatives

Complexity & Creativity:

Ability to be flexible across scope and responsibilities

Works autonomously to coordinate activities

Confident to contribute to programme development

A solutions focused approach to addressing challenges

Judgements & Decisions:

Appreciates the bigger picture of the Primark Environmental Sustainability programme, and links it into the Primark ways of working and business culture

Exercises patience with the scope, complexity and evolution of the programme, being comfortable with ambiguity

Responsible for managing operational budget decisions related to compliance and reporting

Operational Responsibility

Ensuring the day-to-day roll-out and coordination of the Environmental Compliance Program

Facilitating engagement of both internal and external stakeholders directly and/or indirectly associated with the programme

Ensuring transparency of program performance using clear reporting tools

Contacts & Communication

Primark Buying, Sourcing and Compliance Teams, Environmental Managers, Global Ethical Trade Team, Primark Suppliers/Facilities and external stakeholders

Other

Ability to utilise research and external innovation, to inform programme focus area

A passionate self-starter who is results driven in a fast paced environment

Possible travel to sourcing locations and other destinations