Get paid what you're worth, providing a service that truly helps families. 

Our inside customer service role offers an environment to learn, practice, challenge, and establish a strong foundation that's invaluable in your career. The focus is on serving customers by providing product and service information while resolving product and service problems. No previous experience is required, as we fully train from the ground up. We do require that you have integrity, punctuality, and are serious about your career. We are looking for people that are serious about developing a new skillset and we are particularly interested with candidates that want to get into sales. 

About the role:

• Opening customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint,  explaining the best solution to solve the problem and following up to ensure resolution.

Benefits about the position:

• Full training provided
• No experience needed
• Monthly team incentives
• Great Team Environment
• Hands-on one on one training
• Advancement opportunities. We promote from within!

What we are looking for in you:

• Communication skills
• Basic computer skills
• Willing to talk to new people
• Outgoing and friendly personality
• Detail-oriented
• Eager and willing to learn
• Work ethic
• Desire to work in a sales role/environment

What we Value 

At the Monster Group, we go by 11 core values that have steered us to success. Never Stop Learning, Opportunities Are Everywhere, Be Personally Responsible, Customer First, Trust the Process, No "I" in "Monster", Radical Transparency, No Lazy Brain, Speed with Accuracy, Cutting Edge Technology and finally Mahia te Mahi! 

Check out our company websites and see if Monster Group is the place for you!

https://monstergroup.co.nz/vision/
https://electricitymonster.com.au/
https://internetmonster.com.au/
https://solarmonster.com.au/

Please Note* Job is based in Wellington

How to Apply

If some or all of these resonate with your personality, then we want to hear from you! Please apply by clicking the button below.